Habit 1: Be Proactive-- Take initiative in life by realizing that your decisions are the primary determining factor for effectiveness in your life.
Habit 2: Begin with the End in Mind -- Self-discover and clarify your deeply important character values and life goals.
Habit 3: Put First Things First -- Prioritize, plan and execute your work based on importance rather than urgency.
Habit 4: Think Win-Win -- Genuinely strive for mutually beneficial solutions or agreements in your relationships.
Habit 5: Seek First to Understand, Then To Be Understood -- Use empathic listening to be genuinely influenced by people, which compels them to reciprocate the listening and take an open mind to being influenced by you.
Habit 6: Synergize -- Combine the strengths of people through positive teamwork, so as to achieve goals no one person could have done alone.
Habit 7: Sharpen the Saw -- Renew your resources, energy and health to create a sustainable, effective lifestyle.
Also, make room to have a life. Even the CIO cannot always be "on." You must take vacations and get away from the technology-driven invasion of personal and family time. You may be surprised by how much your behavior influences your staff's.
When they see the CIO responding to emails at night, over weekends and on holidays, they learn this is what is expected. Try standardizing your schedule and avoid emailing your staff after 6 p.m., on weekends, or during vacations or holidays unless it is a true emergency -- then watch the stress level drop in your department.
Sharpening the saw also applies to your IT infrastructure. Many organizations continue to layer more and more complex applications onto their infrastructure without an adequate plan or resources to refresh or upgrade it -- to keep it "sharp."