EHR and Health IT Consulting
49.9K views | +3 today
EHR and Health IT Consulting
Technical Doctor's insights and information collated from various sources on EHR selection, EHR implementation, EMR relevance for providers and decision makers
Your new post is loading...
Your new post is loading...!

24 Outstanding Statistics on How Social Media has Impacted Health Care

24 Outstanding Statistics on How Social Media has Impacted Health Care | EHR and Health IT Consulting |
Social media is one of the most talked about disruptions to marketing in decades, but how is it impactful for the health care industry? In a generation that is more likely to go online to answer general health questions then ask a doctor, what role does social media play in this process? Let’s dive into some meaningful statistics and figures to clearly illustrate how social media has impacted health care in the last few years. Healthcare

1. More than 40% of consumers say that information found via social media affects the way they deal with their health. (source: Mediabistro) Why this matters: Health care professionals have an obligation to create educational content to be shared across social media that will help accurately inform consumers about health related issues and out shine misleading information. The opinions of others on social media are often trusted but aren’t always accurate sources of insights, especially when it comes to a subject as sensitive as health.

2. 18 to 24 year olds are more than 2x as likely than 45 to 54 year olds to use social media for health-related discussions. (source: Mediabistro) Why this matters: 18 to 24 year olds are early adopters of social media and new forms of communication which makes it important for health care professionals to join in on these conversations where and when they are happening. Don’t move too slow or you risk losing the attention of this generation overtime.

3. 90% of respondents from 18 to 24 years of age said they would trust medical information shared by others on their social media networks. (source: Search Engine Watch) Why this matters: A millennial’s network on social media is a group of people that is well trusted online, which again, presents an opportunity to connect with them as health care professional in a new and authentic way.

4. 31% of health care organizations have specific social media guidelines in writing. (source: Institute for Health) Why this matters: It is crucial to have social media guidelines in place for your health care facility to ensure everyone is on the same page, your staff is aware of limitations to their actions on social media and that a systematic strategy is in place for how social media should be run across your organization.

- See more at:
No comment yet.!

HIPAA Compliant Email: some proactive strategies

HIPAA Compliant Email: some proactive strategies | EHR and Health IT Consulting |
Like so many other things with HIPAA compliance, there’s not one, singular answer that addresses the question of what constitutes HIPAA compliant email. However, the options addressed below represent a collection of first-line strategies that go a long way toward addressing HIPAA email regulations.

Be the expert on the topic of HIPAA compliant email on behalf of your patients. This means making sure you have appropriate notices visible, both on-line and in the real world, warning patients about the potential security risks of transmitting protected health information (PHI) using email over the non-secure portion of the Internet. For instance, many practices include a page for submitting questions to the office via email. Consider posting a statement that warns about security prominently on that page, such as:

“Please keep in mind that communications via email over the internet are not secure. Although it is unlikely, there is a possibility that information you include in an email can be intercepted and read by other parties besides the person to whom it is addressed.

Please do not include personal identifying information such as your birth date, or personal medical information in any emails you send to us. No one can diagnose your condition from email or other written communications, and communication via our website cannot replace the relationship you have with a physician or another healthcare practitioner.” Document the patient’s consent to receive communication by email. Don’t assume that because your patient sent an email requesting PHI or sharing PHI, that he or she understands the risks of sending or receiving such emails. Consider using a form like this “Emergency Contact Sheet” ...
No comment yet.!

Getting Your Practice Ahead | Medical Website Essentials

Getting Your Practice Ahead | Medical Website Essentials | EHR and Health IT Consulting |
Medical Website Essentials is Volume 1 of the Ebook Series "Getting Your Practice Ahead" by Technical Dr Inc. to help Physicians and Practice
No comment yet.!

HIPAA fines put pressure on health care to better secure patient data

Big fines send clear message
Technical Dr. Inc.s insight:
For a long time many, in the security industry felt that HIPAA had no bite. That until there were a few examples of healthcare companies made to pay the piper for HIPAA violations, the entire industry would not toe the line. Well, if that were the case at one point, it is not anymore. Over the last year or so, there has been a pretty steady stream of fines levied for violations of HIPAA regulations resulting in patients' electronic confidential data being breached.
No comment yet.!

Medical Data Backup Essentials For Physicians Ebook

Medical Data Backup Essentials For Physicians Ebook | EHR and Health IT Consulting |
Getting your practice head, Volume 4: Medical Data Backup Essentials for Physicians. Know more about Data Backup and HIPAA Compliant Data Backup here
No comment yet.!

Best Practices For Selecting An EHR

Rebecca Armato doesn't mince words. "Just as the right medical treatment is critical to a patient's survival, the right approach to EHR selection and adoption is critical to the health/survival of a physician's practice," she said.

Via Presinet Healthcare
No comment yet.!

10 Tips for Selecting the Right EHR | EMR and EHR

10 Tips for Selecting the Right EHR | EMR and EHR | EHR and Health IT Consulting |
I recently stumbled upon the Insight Data Group website. I don't know much about the organization, but they had an interesting page on their site listing 10 (This is helpful!
No comment yet.!

Column: The doctor will see you now — on the Internet

Column: The doctor will see you now — on the Internet | EHR and Health IT Consulting |
Patients like the convenience, and insurers save money. But diagnoses can go awry.


Like many primary-care doctors, I'm seeing many patients this winter who are suffering from colds and/or the flu. Some patients think such ailments are so commonplace that a doctor should be able to prescribe an antibiotic after a conversation with them over the phone or Internet.


If health insurers had their way, more doctors would be performing online video chats with patients. However, I would be wary of this growing trend.

Companies and insurers seem willing to change the physician/patient relationship to cut costs. More are offering services where patients can consult doctors through a webcam-enabled laptop, or smartphone or tablet. According to a survey by Mercer, a human resource consulting firm, 15% of very large employers use some form of telemedicine, and 39% are considering it.


These so-called virtual office visits cost about $40, and patients with minor illnesses can quickly access a physician or nurse practitioner and be prescribed medication online. Patients rave about the convenience, but something is lost through these virtual connections.


Dangers of errors

Accurate diagnoses can be missed without the face-to-face interaction. For example, I've seen a patient convinced he had a sinus infection only to find that he had a tumor inside his nose. Another complained of minor ear pain, but after examining her, I saw that an infection had spread to the point she needed to be hospitalized for intravenous antibiotics.


Without the ability to examine patients, many doctors play it safe and prescribe drugs. A recent study from the Journal of the American Medical Association found that patients who were treated through virtual visits had higher antibiotic prescription rates for their sinus infections than patients who were seen in the office.


Antibiotics overuse

Most sinus infections actually clear up themselves without antibiotics. A study published last year found that patients who had sinus infections felt the same after a few days, whether they received antibiotics or not. Worse, unnecessary drugs contribute to the growing problem of antibiotics resistance. Guidelines from the Infectious Diseases Society of America and Choosing Wisely, a consortium of medical societies that provide evidence-based guidelines, also recommend against knee-jerk antibiotic prescriptions for sinus infections.


More important, consider what would happen if something went wrong after the online-only consultation. For example, what if the patient had an allergic reaction to an antibiotic, or symptoms that got worse? And would a doctor face liability for missing something he or she could not see in a video visit?

There is some room for virtual visits, with stricter conditions. For longtime patients, managing their hypertension and diabetes through a video chat is helpful. But I would not feel comfortable treating new patients on the Web.

Currently, only 13 states allow doctors to prescribe drugs and treat patients online without actually meeting in person first. With the zeal to cut costs and maximize convenience to patients, there will be tremendous pressure to expand that number. Please remember, though, that what is cheapest for insurers, and easiest for patients, isn't necessarily what is best.


No comment yet.!

The Social Business of Fighting Disease

The Social Business of Fighting Disease | EHR and Health IT Consulting |

Whilst social media tools have primarily been used for commercial ends, there is a growing stream of evidence showing that it has scientific and social benefits as well. Nowhere is this more so than in the tracking and prevention of diseases.


For instance Google Flu Trends tracks search queries and applies its trending algorithm to gain an understanding of where flu outbreaks are occuring. A 21 month study by John Hopkins University found that the app was exceptionally good at predicting when hospitals would start to see people coming in with flu symptoms.


Primary investigator of the study, Dr. Richard Rothman, said that the results were promising for “eventually developing a standard regional or national early warning system for frontline health care workers.”


Social media context


It could be argued however that social media is a better method of tracking the spread of infection because it provides you with better context. Back in January the American Journal of Tropical Medicine and Hygiene reported that tweets and other public ‘status updates’ were a better way of determining the spread of cholera in post-earthquake Haiti than official channels. The research was conducted by scientists at Children’s Hospital Boston and Harvard Medical School and with over 6,000 people having died from the disease in Haiti, it has serious implications in terms of disaster prevention.


“When we analyzed news and Twitter feeds from the early days of the epidemic in 2010, we found they could be mined for valuable information on the cholera outbreak that was available up to two weeks ahead of surveillance reports issued by the government health ministry,” said Rumi Chunara, PhD, of the Informatics Program at Children’s Hospital Boston, Research Fellow at Harvard Medical School, and the lead author of the study. “The techniques we employed eventually could be used around the world as an affordable and efficient way to quickly detect the onset of an epidemic and then intervene with such things as vaccines and antibiotics.”

Via nrip
Luca M. Sergio's curator insight, December 20, 2012 10:26 AM
so much potential from the social space to identify disease trends and act at an early stage ....!

Patient data revealed in medical device hack

Patient data revealed in medical device hack | EHR and Health IT Consulting |

Researchers have exploited critical vulnerabilities in two popular medical management platforms used in a host of services, including assisting surgeries and generating patient reports.

The dangerous, unpatched flaws within the Philips Xper systems allowed researchers, within two hours, to develop an exploit capable of gaining remote root access.


From there, attackers gain administrative access to patient data stored in connected databases.

The affected machine can operate any medical device which uses the ubiquitous HL7 standard.

"We have a remote unauthenticated exploit for Xper, so if you same see an Xper machine on a network, then you can own it," Billy Rios, a researcher at security start-up Cylance, told SC Magazine Australia.

The holes were so severe that the U.S. Department of Homeland Security (DHS) and Food and Drug Administration (FDA) stepped in to pressure Philips to fix the system.


"We've dropped exploits before on medical systems like Honeywell and Artridum, but we've never seen the FDA move like that," he said. "It was quicker than anything else I've seen before."

After initial bids to contact Philips failed, Rios and colleague Terry McCorkle sought assistance from DHS, the FDA and the U.S. Industrial Control Systems Cyber Emergency Response Team (ICS-CERT). 

Two days later, Marty Edwards, director of the control systems security program at DHS, told the researchers the agency would from then on handle all information security vulnerabilities found in medical devices and software.

The announcement comes five months after the U.S Government Accountability Office said in a report (PDF) that action was required to address medical device flaws, adding that the FDA did not consider such security risks "a realistic possibility until recently".


How they did it

Once an extensive 200Gb forensic imaging process of the Windows-based platform had completed and the system was booted into a virtual machine, it took the researchers "two minutes" to find the first vulnerability.

"We noticed there was a port open, and we started basic fuzzing and found a heap overflow and wrote up a quick exploit for it," Rios said. "The exploit runs as a privileged service, so we owned the entire box - we owned everything that it could do."

The researchers suspect the authentication logins for the system, one with a username Philips and password Service01, are hardcoded and unchangeable by users, but when they warned Philips, the company refuted the claim.

The Xper Physio monitoring 5 platform was formerly used by a Utah hospital and purchased from an unnamed reseller, which sold the Dell Blade-like machine for a cut-rate of $200, delivered to Rios' home address.

That move broke the resellers' contractual obligations with Philips, which requires the return of unwanted devices ostensibly to safeguard against such security gaffes.

"That you need to jump through some hoops to get the hardware is not some sort of defense," Rios said. "That's security through obscurity."

The dealer was reported to the DHS, and the equipment was returned to Philips.

No comment yet.!

The Future of Medical Records

The Future of Medical Records | EHR and Health IT Consulting |

Electronic medical records are not working like they should -- or could -- according to a new analysis in Health Affairs that revisited previous predictions for the EMR revolution and found disappointing results, in terms of efficiency,saved costs, and patient care.


The practical concerns pointed out by the study include ease of use and ability to share information across systems. But another important metric -- the corollary to questions like Would You Want to See Everything Your Doctor Writes About You?" -- is, What would you, the patient, do with that information provided you were granted access?


The federal government took the Department of Veterans Affairs' current record system, which "looks and feels like a receipt," and challenged designers to reimagine the Continuity of Care Document, an EMR output used to describe a patient's health history.


Technology is "only a tool," as an expert who helped push for the adoption of EMRs under President Obama told The New York Times. "Like any tool, it can be used well or poorly." 


Here are some ways it could be done very, very well, as put forward by entrants:

No comment yet.!

4 top trends that will shape digital health

4 top trends that will shape digital health | EHR and Health IT Consulting |

This was a big year for digital health transformation, especially for advances in personalized and connected care. Looking back at 2012, these are the four trends that I think will ultimately have the greatest impact on the future.


Proliferation of personalized mobile health technologies. Many will remember 2012 as the year when mobile health apps and sensors took off. In 2012, the FDA approved the first iPhone-enabled blood glucose meter for sale at retail stores in the United States.


Maturation of the Big Data ecosystem in health care. The massive growth of the volume, velocity, and variety of digital health data creates both manageability issues and opportunities for greater patient insights.


Rise of health startup accelerators. Through a network of mentors with medical, business development, and technology expertise, new startup accelerators/companies are incubating the next wave of digital health innovators.


Emergence of health care exchange and alternative care delivery platforms. Individual insurance market exchanges, including the online exchange program which California is implementing, could be leveraged by millions of uninsured people and bring care providers new patients who were previously uninsured.


Sean Chai is director of innovation technology the Innovation & Advanced Technology Team at Kaiser Permanente

No comment yet.!

EHR vendor selection checklist for small providers

EHR vendor selection checklist for small providers | EHR and Health IT Consulting |

Selecting a quality EHR vendor is important, but just as crucial is the vendor’s ability to tailor its system to your needs.


There are literally hundreds of EHR systems out there for you to choose from, all with different pros and cons. Selecting a quality EHR vendor is important, but just as crucial is the vendor’s ability to tailor its system to your needs.


Here are some points to consider before making a final selection:


1. How much experience does the vendor have with EHR implementation? What type of stability and track record do they have?


2. Assess your physical environment and document it in a detailed list and rank those in order of importance to your organization.


3. Is the EHR system software designed to fit your organization’s needs?


4. Identify the hardware needs of your office and EHR.


5. Does the vendor offer a Software as a Service (SaaS) solution, sometimes called Application Service Provider (ASP)? Or do they require you to use client-server systems, which require a staff member to manage the entire process of updates, upgrades and backups.


6. How much can the vendor prepare for and help you get selected by CMS for Meaningful Use Stage 1 under the Medicare EHR Incentive Program?


7. Will the system be able to scale up if needed for Stage 2?


8. Will their system be relevant beyond meaningful use?


9. Will there be any trouble converting to IDC-10? Are they compliant in all other areas?


10. Can they help you avoid productivity losses and EHR transition issues?


Remember, you can reach out to Regional Extension Centers (RECs) for guidance and resources.

No comment yet.!

HIPAA Compliant E-mail - Myths and Facts

HIPAA Compliant E-mail - Myths and Facts | EHR and Health IT Consulting |
Every day I get questions about HIPAA compliant e-mail, and many days I see or hear something that leads healthcare organizations and their business associates in the wrong direction.

These Myths and Facts can help you make the right e-mail decisions. I have included links to give you more details and so you can see the official information yourself.

MYTH – All e-mail systems are HIPAA compliant.

FACT— FALSE. Free web mail services like Gmail, Yahoo! Mail, Hotmail, and those provided by an Internet Service Provider are not secure and no electronic Protected Health Information (ePHI) should be sent through these systems, either in messages or attachments. In 2012, an Arizona medical practice paid a $ 100,000 penalty for sending mail from an Internet-based e-mail account. They also used a publicly-accessible online calendar for patient scheduling.
No comment yet.!

Hospital websites now under the microscope - Washington Business Journal

Hospital websites now under the microscope - Washington Business Journal | EHR and Health IT Consulting |

Just about everything that happens inside of a hospital is up for public ranking and review these days, from how many heart-attack victims receive an aspirin to how often staff washes their hands to — gasp — the cost of services.

Now, a quality-control group is targeting health systems websites, a medium notorious for meaningless marketing bromides and vague promises of "cutting edge" health care with little actionable information.

Last week, the Leapfrog Group and the accreditation program URAC announced their 2013 "Hospital Website Transparency Awards," meant to publicize the hospitals that use their online presence for education and real quality information instead of marketing.

Here's the problem, which I touched on last month when the U.S. News and World Report rankings came out. Health care consumers and the government are compiling detailed performance, quality and financial data about hospitals at an unprecedented rate, as society tries to get more for less out of its family inefficient medical system.

But those terabytes of data — whether it be from Medicare, Leapfrog, your own insurer,business groups — are extraordinarily rare on most actual hospital websites. Instead, you're greeted with promotions of fancy equipment or prominent doctors, or glossy annual reports with virtually no real business information.

Do you think a hospital website you're familiar with is better than most? Nominate them for an award.

But in reality, the real issue is the hospitals that won't win an award. Erica Mobley, Leapfrog's senior manager of communications, told HealthLeaders Media, "We recognized the vast majority of hospitals really weren't doing anything on their websites to promote transparency…"

Ben Fischer covers health care and law.


No comment yet.!

Telemedicine & eHealth 2013: Ageing Well - how can technology help? | November 25th | - Conferences and Exhibitions

Telemedicine & eHealth 2013: Ageing Well - how can technology help? | November 25th | - Conferences and Exhibitions | EHR and Health IT Consulting |
Telemedicine & eHealth 2013: Ageing Well - how can technology help? will be held in London, United Kingdom on November 25th.
No comment yet.!

HIPAA and PCI Compliance | SmartData Collective

HIPAA and PCI Compliance | SmartData Collective | EHR and Health IT Consulting |
Stored data is a top target by hackers, especially the type of data that can be used for fraud and medical identity theft – within the healthcare industry in particular, encrypting stored data to meet HIPAA compliance is one way to avoid the HIPAA...
No comment yet.!

Busy physicians want to leverage power of dictation | EHR Watch

Busy physicians want to leverage power of dictation | EHR Watch | EHR and Health IT Consulting |
As a resident in obstetrics and gynecology I am exposed to a number of different clinical situations.
No comment yet.!

The Art of EHR Implementation

While each EHR is different in terms of workflow, training, and usage, there are certain steps one can take in order to ensure a successful and smooth transition from paper charts to digital. From my experience working in HealthIT, here are 7 steps I recommend taking when selecting AND implementing an EHR into your practice.


The first major step in the EHR adoption pathway is forming an EHR Selection Committee. I can assure you that forming a committee is NOT a waste of time and resources. Who takes part of your selection committee is a matter of personal preference and staff abilities, however, you should consider including a technology consultant (“the IT guy”), members of your nursing staff, as well as other providers within the practice. Think of adopting an EHR as marriage. Through thick and thin, for better or for worse. You want to make sure you get it right the first time as divorcing your EHR and finding someone else could be a painstaking process.

The selection committee should focus on two key aspects: a) what are the characteristics of a suitable EHR for your practice?; b) what is an acceptable, achievable timeline for implementation? You must be specific in the types of functions your EHR will have. You must also make sure that the new piece of software will have as little impact in your day-day workflow as possible (keep in mind that NO EHR will be able to leave your workflow unchanged….it’s just the nature of software).

Once your selection committee is set, it’s important to begin talking about an implementation roadmap. By when should the team identify a suitable EHR for your practice? Who are the key players that will first learn the system? How will you go about data transfer or conversion? Will there be a consultant involved or is it done in-house?

The Keystone User(s) - once you’ve selected your EHR, it will be important to designate at least one keystone user that will be the “subject matter expert” in your office. While you can always get get on the phone to call support, having someone knowledgeable in the office will always serve you best. The keystone user will be the “go-to person” when new features are released and people need updates.

Test Groups - depending on the size of your practice, it may be a good idea to first do a trial run with just one doctor. This will help you learn the system better, tweak your implementation process and have a clean transition for the other doctors in the practice. Someone has to be the guinea pig right?

Training Staff - when the dotted line is signed, you need to make sure that everyone on your team is trained in using the system. One loose cog in the wheel and your progress toward Meaningful Use can be seriously impaired. Getting your staff trained in a timely fashion will not only ensure accurate chart completion, but will also promote a steadfast movement toward successful MU attestation.

GoLive - once your staff is trained, its time to hit the stage! All of your keystone users should be present during your golive period to ensure a smooth transition from the old fashioned paper charts to your brand new EHR system.

Via nrip
No comment yet.!

Selecting an EHR System

Selecting an EHR System | EHR and Health IT Consulting |

How do I select an EHR system for my practice? Here’s a list of things healthcare professionals should consider before selecting an EHR system or upgrading your EHR system.


Selecting an EHR system is a critical decision and a significant planning task. There are different opinions regarding when the selection of an EHR system should be made in the planning phase.


Some practices go through the planning process and develop the selection criteria they wish to use. Other practices begin by selecting an EHR system and then conduct planning to support the selected EHR system.


Most practices develop an initial plan to identify their key goals, select an EHR system that supports these goals, and then finalize their plan after the selection.After establishing the practice’s objective(s) and planning how EHRs will affect workflows, the leadership team and staff can determine what to look for when considering and selecting an EHR system.


The following are several considerations for EHR software comparison that the Regional Extension Centers (RECs) have found useful over the past several months:


Understand if and how a vendor's product will accomplish the key goals of the practice. Essentially, a test drive of your specific needs with the vendor’s product. Provide the vendor with patient and office scenarios that they may use to customize their product demonstration, Clarify start-up pricing before selecting an EHR system (hardware, software, maintenance and upgrade costs, option of phased payments, interfaces for labs and pharmacies, cost to connect to health information exchange (HIE), customized quality reports), Define implementation support (amount, schedule, information on trainer(s) such as their communication efficiency and experience with product and company), Clarify roles, responsibilities, and costs for data migration strategy if desired. Sometimes, being selective with which data or how much data to migrate can influence the ease of transition, Server options (e.g., client server, application service provider (ASP), software as a service (SAS)), Ability to integrate with other products (e.g., practice management software, billing systems, and public health interfaces), Privacy and security capabilities and back-up planning, Linking payments and EHR incentive rewards to implementation milestones and performance goals, Vendor's stability and/or market presence in region, Cost to connect to HIE, Consider costs of using legal counsel for contract review verses open sources through medical associations.


No comment yet.!

Medical boards keep wary eye on doctors' social media posts -

Medical boards keep wary eye on doctors' social media posts - | EHR and Health IT Consulting |
A survey of board executives finds that inappropriate communication with patients is among online behavior by physicians that could lead to an investigation.


When doctors go to social media websites, they may want to think twice about posting patients’ photos without permission.

Using the images could be considered unprofessional conduct by a state medical board, according to a new study.


Other online physician behavior viewed as troublesome by boards: citing misleading information about clinical outcomes; misrepresenting credentials; and inappropriately contacting patients.

The survey of 48 state medical board executives, published in the Jan. 15 Annals of Internal Medicine, found that these social media activities likely would prompt a board investigation of a doctor. The study concluded that physicians should never engage in such behaviors.

“When you post something publicly online, it’s something that could be online in perpetuity,” said study co-author Humayun Chaudhry, DO, president and CEO of the Federation of State Medical Boards, which represents 70 boards that oversee MDs and DOs.

What triggers an investigation?

One of the survey’s 10 hypothetical vignettes of social media posed to medical board executives shows a photo of three doctors, drinks in hand, at a hospital holiday party. Forty percent of executives said a complaint to the board about the posting would trigger an investigation — a “low consensus” among survey respondents.

But 73% took issue with a vignette of a doctor who posted photos of himself intoxicated.

71% of state medical boards have investigated doctors for violating professionalism online.

Getting a “moderate consensus” among respondents of posts that would prompt an investigation were a scenario of a physician’s blog that used potential patient identifiers and a vignette about discriminatory language on a doctor’s Facebook page. The least troublesome of the 10 vignettes was a doctor’s blog describing a clinical encounter with no patient identifiers (only 16% of executives said it would lead to an investigation).

“People can really do a lot to stay out of trouble by applying common sense and avoiding the trap that you can do something online you wouldn’t do in real life,” said study lead author Ryan Greysen, MD, MHS. He is an assistant professor in the Division of Hospital Medicine at the University of California, San Francisco, School of Medicine.

Previous research has shown that doctors and medical students can get in trouble online. An article co-written by Dr. Greysen in the March 21, 2012, issue of The Journal of the American Medical Association found that 71% of state medical boards had investigated doctors for violating professionalism online. A study, also co-written by Dr. Greysen, in the Sept. 23, 2009, issue of JAMA said 60% of medical schools had incidents of students posting unprofessional content online.

Guidance for doctors

In 2012, the federation issued guidelines to help doctors maintain professionalism when using social media. That guidance discourages physicians from interacting with patients on social networking sites such as Facebook and says doctors should adhere to the same principles of professionalism online and offline.

Delegates to the American Medical Association Interim Meeting in November 2010 adopted policy on social media use that advises medical students and physicians to be professional online. They should keep appropriate boundaries when communicating with patients online and respect patient confidentiality, the policy says.

The Annals study notes that improper behavior online can do more than spark a board investigation; it can lead to loss of employment or lawsuits by patients over privacy violations. The study said greater awareness of potential pitfalls is needed among doctors to avoid unprofessional behavior online.

To avoid problems, Dr. Greysen said, physicians should apply the same ethical and professional conduct online that they do in their daily actions offline.

“This may be a wake-up call to some doctors, not only to the value of Internet communication, but also to the dangers,” Dr. Chaudhry said.

No comment yet.!

Social Media milestone to improve ehealth

Social Media milestone to improve ehealth | EHR and Health IT Consulting |
Social Media milestone to improve ehealth

New technologies are about to transform healthcare all over the world thanks to the interesting opportunities that content sharing and a wider people communication offer. For instance, personal health record (PHRs) development lead by multiple public organizations and private companies worldwide (such as uPatient by Medtep) will make personal health management easier while this tool takes the most of technological opportunities on communication.

Getting an open and uninterrupted patient-physician communication through PHR use is the best way to digitalize healthcare and improve its quality and value but, along that, Social Media creates a very comfortable and easy to use place to share and create content. In medical context, this content is developed mainly to make personal health management easier or softer and in most cases it is published by old patients related with different kind of diseases or medical issues. 



The point of sharing experiences and knowledge among people is a way of expressing empathy and offer some kind of “psychological” help to those who are living health worries but this relationship should never be used to make self-decisions to treat these difficulties without professional consultation.

Even if shared social experience can be useful to treat minor diseases, in front of serious maladies a patient must always access toprofessional assistance. Ehealth introduction does not replace the need of doctors or physicians in all the cases. Social Media contents and technological tools such as health apps (in which mhealth is based) are attractive and valuable resources to be used in healthcare but human resources are the more reliable and most experienced or educated ones who can treat people professionally.


Precisely, this point makes these resources taking part in Social Media an important way to improve healthcare quality and reliability. Healthcare related content in Social Media should be validated by professional institutions and controlled afterwards. Many technology or social based organizations or businesses are currently creating digital places and resources where to help on personal health management. But, since most of these agents do not have consistent medical support, content validation policies would be required if risky medical self-making decisions turn a real danger for human healthcare.


Social Media is a great tool for improving healthcare quality but professional assistance is essential to secure this positive development. Until this reality comes true, all Social Media consumer need to be careful and objective when consuming these contents.

This is the recommendation Medtep community would like to express.

No comment yet.!

A Digital Health Manifesto: the future of healthcare, possible today

A Digital Health Manifesto: the future of healthcare, possible today | EHR and Health IT Consulting |

It’s easy to get excited about the future of healthcare. Thanks to advances in web and mobile technologies there is tremendous potential to create exciting new health services.  Hundreds if not thousands of apps are being developed that touch on practically all aspects of healthcare, targeting patients-consumers, clinicians, administrators, insurance companies, researchers and healthcare authorities.


Something is clearly happening in healthcare, but a more fundamental question is, will technology enable a radical improvement in the quality, productivity and accessibility of healthcare. It’s an important question because the future of healthcare, from a budgeting and staffing perspective, is in fact not looking good. In most developed nations healthcare costs have been increasing rapidly (and faster than GDP) due to the rising costs of drug development and the increasing prevalence of chronic illness (in turn due to ageing populations). Those cost drivers aren’t about to disappear–and this while the world economy itself is suffering from chronic illness.


The future of healthcare may look exciting from a gadget perspective but there is in fact a real danger that healthcare in many countries will first get worse before it gets better. Hence the importance of the question: will technology-driven innovation be the right medicine, radically improving quality and productivity just when we need it?  Unfortunately, the answer to that question isn’t simple. There are technical issues, legal issues, policy issues and business model issues to address.


However, looking at the state of technology and medical science today, we at HealthStartup Europe do imagine a radically different and vastly improved healthcare experience, especially from a consumer-patient perspective. It is a healthcare experience that should, in principle, be possible today if we found a way to deal with the various obstacles more rapidly.


Let’s call this vision of a better healthcare experience a digital health manifesto (feel free to contribute to the manifesto – comment below or via Twitter and Facebook and we’ll update the text).

A Digital Health Manifesto

1. A transparent market for healthcare services, based on cost, outcomes and reputations

We expect access to a transparent market of healthcare services provided by hospitals, clinics, GPs, psychologist, life/health coaches and so on.  With ‘transparent’ we mean knowing who they are, how (cost)effective they are based on objectively gathered costs and outcomes data and how satisfied their customers/patients are. Ideally, we will be using one of several competing recommendation engines that suggest caregivers and healthcare programs relevant to my current health needs and location.

2. Access to remote/mobile health services

We expect many if not most of our interactions with healthcare providers to be done on a remote basis via online tools. This means we reduce the number of face-to-face interactions (and thus reduce travel, time spent in waiting rooms), while simultaneously increasing the total amount of time ‘connected’ to the healthcare system via remote monitoring technology and diagnostic services. An obsolete reimbursement model and regulatory framework should not be the reason why we have to sit in waiting rooms and neither should it prevent us from gaining access to more frequent and/or ongoing services that can be provided efficiently on a remote basis.  Thus, we expect access to a globally competitive market of remote diagnostic services, including genetic testing, tele-consultations and remote monitoring of health indicators (e.g. cardiac, blood pressure, sleep, etc).  We are willing to give these services access to our medical records and data if it improves their diagnostic and predictive power. And if we are chronically ill (or in need of geriatric care) we expect to stay at home for as long as is medically and technologically possible. We are willing to take more responsibility for our care, if we have the (monitoring/tele-health) tools and information to be able to do so.

3. Access to updated/complete electronic health records, medical knowledge and decision support tools

We expect our care givers to have access to the best and most up to date clinical information and medical decision making tools. These include accurate and always-up-to-date medical records, diagnostic tools, treatment guidelines and research results.  As patients we also expect to have access to such information, as a basis for constructive doctor-patient communication.  We do not tolerate medical errors.  We expect data-driven care; and we expect to have access to that data too.

5. Access to certified personal health record services, devices and wellness apps that integrate with electronic medical records and are accepted by clinicians

We expect access to a competitive market of certified and interoperable personal health record systems, devices and wellness services that can help us achieve our personal health and fitness goals.  ‘Certified and interoperable’ in the sense that these services can plug into clinical medical record systems and are accepted by clinicians. We want to take a more proactive and goal-orientated approach to our health, and we expect our general practitioner to help us in that regard.

6. All my anonymous health data available to researchers

We expect medical researchers and scientists to have access to our health records data – it is our data and it should be put to good (and meaningful) use.

The trouble with health data transparency

It’s disconcerting that the vision described above isn’t yet a reality.  It could be and it should be. The data is out there.  Also, there are thousands of developers and entrepreneurs clamoring to create powerful, user friendly health devices and apps.  The trouble is, a lot of the data while ‘out there’ isn’t yet accessible or being used optimally (meaningfully). Medical records are locked up in closed legacy IT systems. Doctors and hospitals have few incentives to share data and invest in open technologies. Current reimbursement models, privacy legislation and security concerns deter investment in new technologies and new ways of working.  A lack of standards and the fact that most new gadgets and apps are single-purpose products means that we’re not yet seeing powerful ‘ecosystems’ of synergistic products and services emerge.

Where are the platforms?

Looking at the history of recent technological progress it is clear that open standards and APIs (e.g. TCP/IP and HTTP for the web, Apple’s iOS for mobile apps, Facebook’s API for social gaming) have been instrumental in unleashing waves of innovation. Something similar is needed in healthcare. Imagine if developers had access to open or partially open data platforms that link up health/medical records, medical research data/results, treatment guidelines, and body-monitoring data.  The resulting boom in clinical informatics, clinical decision making tools, collaborative EHRs and other ‘Dropbox for health‘ type tools will put us on the path to data-driven care and likely lead to radical gains in healthcare quality and productivity. It will make our digital health manifesto a reality as opposed to a dream.

We all have responsibilities

To get there, all stakeholders in the system have responsibilities:

Policy makers need to focus on standards setting, ‘open data’ services and improved reimbursement systems (creating the right incentives).

Healthcare providers and their IT partners need to start opening up their systems and transition from a document management approach toward a patient-relationship/communication approach.

Medical information publishers such as academic journals and medical associations need to take a more innovative approach to IP and content distribution, so that the world’s medical knowledge is made instantly available to those who need it.

Startups need to think beyond single-purpose products and explore how they can plug into the existing healthcare plumbing and link up with other synergistic developers.

Progress certainly is being made. For example, the US government has introduced legislation to encourage the interoperability of health information while other public authorities are building open data service platforms (e.g. Almere Data Capital/the Dutch Health Hub).

Healthcare providers are taking steps to open up their systems (e.g. the US Department of Veterans Affairs’ blue button initiative).  EHR providers too are beginning to open up their datasets to external developers (e.g. EHR company PracticeFusion is working with Prior Knowledge to open up the dataset to developers and entrepreneurs).  And EHR providers like Avado and PatientsKnowBest are trying to build systems that are more patient-doctor collaboration tools than clinical document management or bill-generating tools.

Startups too are beginning to think about APIs.  For example, data storage and file sharing company FolderGrid is not only focused on building a secure (HIPAA-compliant) system but is also trying to create an open platform on which other IT developers can build.  Makers of body-monitoring gadgets like GreenGooseare releasing APIs so that 3rd party developers can build apps on top of their platform.

And the path to data-driven care is being cleared by companies such as Humedica, Archimedes and Predilytics who are developing advanced analytical and decision-making tools for doctors and providers.

Initiatives such as these are exciting but the digital health revolution, from a data integration perspective, is still clearly in the starting blocks. Many challenges around technology, business models, strategy and policy remain.


No comment yet.!

E-prescribing continues rapid growth

E-prescribing continues rapid growth | EHR and Health IT Consulting |

ONC examined changes in rates of physician e-prescribing, pharmacy capability to accept e-prescriptions and the volume of e-prescriptions,   at the national and state level between December 2008 and June 2012.


Some of the findings include:

In December 2008, 7% of physicians in the U.S. were e-prescribing using an EHR; by June 2012, almost half (48%) of physicians were e-prescribing using an EHR on the Surescripts network.As of June 2012, twenty-three states had more than half of their physicians e-prescribing.States that had the highest growth in percent of physicians e-prescribing using an EHR include New Hampshire, North Dakota, Wisconsin, Iowa, and Minnesota from December 2008-June 2012.Massachusetts (77%), New Hampshire (74%), and Iowa (73%) had the highest rate of physicians e-prescribing through an EHR.From December 2008 to June 2012, nineteen states increased the percent of physicians e- prescribing through an EHR by 50% or more.The growth in e-prescribing has not been limited to physicians. In the same period, the percent of community pharmacies enabled to accept e-prescriptions grew from 76% to 94%.Wyoming, Nebraska, and Kansas had the largest increases in community pharmacies enabled to accept e- prescriptions.The vast majority of pharmacies are enabled to accept e-prescriptions in Rhode Island (97%), Delaware (98%), and Nevada (96%).


Read more at:

No comment yet.!

The four key areas of EHR implementation

The four key areas of EHR implementation | EHR and Health IT Consulting |

Failing to adequately plan for and manage change on the scale of an EHR implementation can send the cost of change soaring.


Effective change management starts at the beginning, with a thorough analysis of existing processes, to provide clarity up front about what works and what doesn’t.


This enables informed choices when considering updates to the hardware infrastructure or changes to record-keeping processes. Wisely investing this time up front will help minimize office downtime and implementation costs later.


Given the scope and complexity of an EHR deployment, you’ll need more than a standard IT project plan to ensure a successful rollout. Your project plan should cover every important activity and major milestone.


Give yourself the time to analyze, implement, train, and practice—and then take it step by step. Think through the entire process, articulate your needs to your vendor and build in a thorough follow-up phase to make sure everything is running smoothly.


The four key areas of change management to help your practice ensure a smoother transition are:


 • Assessment: Careful assessment of existing processes and infrastructure is essential to putting your practice in a strong position to support a new EHR system.


• Resources: Managing resources well ensures you’ll build a capable team with a strong leader and responsive vendor.


• Accountability: Clearly assigned roles and responsibilities provide accountability throughout the project and build commitment at every level.


• Logistics: A well-thought-out plan can minimize the risk of missteps in an inherently complicated, time-intensive process.


EHR implementation has the potential to be an arduous, drawnout and expensive process—but it doesn’t have to be. With careful planning and effective change management, your team can make a streamlined transition that will ultimately benefit both your practice and your patients, from back-office operations to quality of care.


Read more at:

Organisation Capability's curator insight, January 10, 2014 6:24 AM

Brilliant article that highlights common "watch outs" and common mistakes during change management iniatives.