EHR and Health IT Consulting
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Technical Doctor's insights and information collated from various sources on EHR selection, EHR implementation, EMR relevance for providers and decision makers
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4 Tips for Making the Most of an EHR Demo

4 Tips for Making the Most of an EHR Demo | EHR and Health IT Consulting | Scoop.it

Selecting the best electronic health record (EHR) for your medical practice can be an overwhelming process. With so many healthcare technologies on the market today, how can you confidently choose the right solution for your practice?

Similar to many other advisors, we believe the product demonstration (demo) is a critical tool in the selection process. In order to make an informed decision and find the right EHR for your medical practice, it’s helpful to see and experience the software first hand.

An EHR demo is a helpful evaluation tool. There’s lots to cover—and uncover—so come prepared with questions. Here’s four tips for making the most of your next demo:

  1. Have a good understanding of how the EHR aligns with your practice’s needs.

    Before the demo, establish a list of your must-have features and requirements and evaluate how the EHR matches up. In general, a good EHR should provide features that support better practice operations and simplify daily tasks. Is it user friendly? Is it designed for your specialty? Does it include features that will help your practice operate more efficiently? Ask specific questions about how features work and how they’ll make your work life easier; uncover whether or not the EHR is designed to support you day-to-day and for the long term while also helping you achieve government requirements.
  2. Know pricing and exactly what’s included.

    There’s a variety of price points and pricing structures for EHRs. Most likely you will find general pricing information on the company website, but the demo is a good time to confirm any additional costs. Not all vendors are transparent about fees, so it’s important to get specific about what’s included in the price and what’s not. Upcharges vary from vendor to vendor but are commonly related to specific feature functionality, set up, data migration, implementation, training, support or system maintenance.
  3. Understand the process for implementation, training and support.

    Understanding processes for implementation, training and support and setting expectations early, prepare you for a smooth transition. In addition to knowing if the vendor charges for startup costs and support, ask the vendor the standard length of time for implementation and training and what means of support are available. Practices looking to implement quickly should consider cloud-based EHRs systems that eliminate having to invest in hardware and complete cumbersome training.
  4. Confirm the EHR is certified.

    To receive incentive payments under the ongoing EHR adoption program, eligible providers are required to use certified EHR technology. Ask vendors about their certification and how the software supports meeting government-sponsored program requirements. Most EHRs will have certification information available on their website (like we have done here) or you can also visit the ONC website for the Certified Health IT Product List (CHPL).

EHRs are necessary for better practice management, care delivery and patient outcomes, but not all EHRs are created equal. Asking the right questions during a demo will help you make informed decisions and find an EHR that’s right for your medical practice. 

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

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The Promise of Tomorrow’s EHR 

The Promise of Tomorrow’s EHR  | EHR and Health IT Consulting | Scoop.it

Advances in technology have fundamentally altered and inarguably improved the way we drive, shop and travel. Just ask anybody who uses Google Maps, Foodler or Uber.

Sadly, however, information technology has failed to deliver so far in the most crucial service of all – healthcare.  This is at least partly because electronic health records (EHR) systems grew out of the computer systems that run the hospital’s inner workings — patient scheduling, admission and discharge, staff payroll and accounts receivable. For system designers, physicians’ needs were an afterthought, which is problematic because physicians are, after all, the linchpin of the healthcare delivery system.

To begin pulling healthcare IT out of the past, we must first take a look at how it supports physicians. The short answer today is “not well.” In fact, EHRs are creating as much frustration as benefit.  Problems include poor presentation of patient data, fragmented information sources and unwieldy user interfaces that require dozens of mouse clicks or screen taps. It’s no wonder more than half of physicians who responded to a recent survey claimed their EHR system had negative impacts on costs, efficiency and productivity – three things IT should help, not hinder. These issues not only affect physicians’ professional satisfaction, they contribute to the phenomenon of physician burnout, which is a growing concern across healthcare. Studies show some 30 percent of primary-care physicians age 35 to 49 plan to leave medicine, and there’s an expected shortage of 25,000 surgeons by 2025. A Mayo Clinic study released earlier this year directly connected the burnout problem to physicians’ use of EHRs.

Today’s EHRs have done little more than “pave the cow paths.” We’ve gotten rid of paper in the hospital and made processes electronic, which is why EHRs can legitimately claim to have reduced transcription errors. But eliminating paper is just table stakes; the critical next phase is to do for healthcare what Uber has done for transportation: Reinvent the process so it’s optimized for and native to the technology that enables it.

Patients and physicians can and should advocate for such change. Today, patients have access to a vast body of information—the notes a doctor took, quality of care rankings, the level of personalization provided—and it’s only going to increase.  As Lygeia Ricciardi, former director of the Office of Consumer eHealth at ONC said, “Getting access to personal health information is the start of engaging patients to be full partners in their care.”

Patients of the (near) future are going to choose alternate care if they experience poor administrative practices, or if they don’t feel a connection with their doctor. And patients will know when technology inefficiency negatively impacts their quality of care, whether it’s due to admin issues or diagnosis.

In the coming decade we will begin to realize the benefits of computing and genomics in determining patient care. For example, modern medicine delivers anesthesia based on a number of factors, such as height, weight and age.  But people metabolize it very differently, and you can’t know how an individual will react unless you look at the genome. For the 20 percent of people for whom drugs do not work, it’s usually because of their specific DNA. But since this is something we’re currently not tracking, physicians are left to trial and error. Doctors should know what works for each type of person—perhaps based on what has worked for similar people in similar situations in the real world in the past.

On the technology side, EHR vendors aren’t going to get us to the next step. We must look to data, data scientists and innovative start-ups. Medical research and development is poised to move from a traditional molecular “hypothesis/proof” model to a data-centric “observation/analysis” model, in which it’s possible to do a trial without a (clinical) trial. Upwards of 90 percent of Americans are willing to share their medical data to benefit care and treatment research. We currently have enough institutions with enough data to build algorithms and apply them to other populations in such a way that we can change—and dramatically improve—healthcare.

It’s time to make healthcare work better for both patients and providers. Leveraging the innovative, ground-breaking tools we have at our disposal will propel healthcare quality and efficiency forward. Making EHRs and other healthcare IT as intuitive to use as Uber, Foodler or Google Maps will not only improve the quality of care, it will help to enhance the overall healthcare experience for everyone involved in it.

 

 

 
Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com/tdr

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