EHR and Health IT Consulting
49.2K views | +9 today
EHR and Health IT Consulting
Technical Doctor's insights and information collated from various sources on EHR selection, EHR implementation, EMR relevance for providers and decision makers
Your new post is loading...
Your new post is loading...!

Digital Innovation & the First Mover Advantage for Health Systems 

Digital Innovation & the First Mover Advantage for Health Systems  | EHR and Health IT Consulting |

t’s no secret that healthcare has long lagged other industries when it comes to the adoption of digital technology. Large, complex organizations like health systems are notoriously slow to change, but healthcare industry trends – particularly the rise of consumerism – are driving a clear urgency around digital competence. In fact, 64% of hospital and health system leaders in the latest Kaufman Hall consumerism survey identified the need to use digital tools to engage consumers as a high priority. However, less than 25% of the surveyed organizations currently have strong capabilities to do so, representing a prime first mover opportunity for those that can evolve faster than their peers.


Long–accustomed to robust information and online, self-service capabilities in other industries, healthcare consumers are increasingly demanding more from their healthcare providers and organizations. This is not lost on health systems whose leaders almost universally acknowledge the need to evolve their strategies in the face of rising consumer expectations – 90% in the Kaufman Hall study said improving consumer experience was a high priority.


Factors like convenience, ease of appointment booking, and timely access to care are increasing “must haves” for consumers, with many acknowledging that they would switch providers to get them. Underscoring this point, in a 2017 survey of 1,000 healthcare consumers, appointment availability was among the top three most important criteria in provider selection, behind only insurance accepted and clinical expertise; 82% identified it as extremely or very important and 40% said they had changed providers before to get an earlier appointment.


The ability to schedule online is also an important factor in provider selection, particularly for younger generations. While phone remained the preferred booking method for respondents overall, 40% of millennials preferred to book online. What’s more, those who preferred booking online were willing to switch providers for it, with over 60% of millennials saying they’d charge for that convenience.


Surprisingly, despite consumer demand for online scheduling and health systems’ recognition of it, only a fraction of health systems currently offer this option: the Kaufmann Hall study found that only 20% of participating organizations had fully implemented online scheduling. This high demand-low supply scenario creates a unique opportunity for health systems, especially those in competitive markets, to differentiate themselves by offering digital experiences and self-service capabilities today’s consumers seek. Perhaps even more importantly, health systems have an opportunity to engage consumers and build loyalty with rich digital experiences that encompass provider search, health education, chatbot engagement, self-scheduling, and much more.


While engaging online experiences represent only one piece of the puzzle when it comes to enhancing patient acquisition and conversion, these factors can go a long way in influencing a healthcare consumer’s decision on where to receive care. Attracting consumer attention is an increasingly difficult challenge as health systems compete not only with each other but also with alternative sites of care – such as retail clinics and urgent care centers.


The health systems that are first in a market to offer modern online experiences will stand out from the growing crowd of care options and pave the way to sustainable growth. These organizations have the potential to serve that consumer for decades – with the ability to access information and book online as a key factor preventing them from looking elsewhere for care.

Technical Dr. Inc.'s insight:
Contact Details : or 877-910-0004

No comment yet.!

ONC Hopes to Move beyond the EHR for True Population Health |

ONC Hopes to Move beyond the EHR for True Population Health | | EHR and Health IT Consulting |
Electronic health records are only the first piece in the population health puzzle, says JASON in a new report.
The Office of the National Coordinator is focused on a lot more than increasing adoption of electronic health records these days, and is starting to turn its attention to leveraging the nation’s growing health IT infrastructure for the ultimate goal of achieving effective, individualized health for every patient. After recognizing the need to move far beyond the clinical documentation EHRs can record, HHS is seeking stakeholder comments on a new JASON report that investigates how to bring population health management into the healthcare system by expanding the use of data analytics to encompass what happens outside the physician’s office.
“If we’re to have an accurate picture of health, we need more than what is currently captured in the electronic health record,” write National Coordinator Karen DeSalvo, MD, MPPH, MSc, Jon White, MD, and Michael Painter, Senior Program Officer at the Robert Wood Johnson Foundation in a blog post for HealthIT Buzz. “That’s why the US Department of Health and Human Services (HHS) asked the distinguished JASON group to bring its considerable analytical power to bear on this problem: how to create a health information system that focuses on the health of individuals, not just the care they receive.”
Related Articles

Report: Meaningful Use has not improved health IT enough
ONC targets 2024 for full health IT interoperability
DeSalvo unveils ONC plans for health IT beyond HITECH Act
What’s the Key Takeaway from ONC’s Interoperability Plans?

“Why is it important to pursue this ambitious goal? There has been an explosion of data that could help with all kinds of decisions about health,” the post continues. “Right now, though, we do not have the capability to capture and share that data with those who make decisions that impact health—including individuals, health care providers and communities.”
The JASON report promotes the idea of the “learning health system” that connects EHRs and other health IT infrastructure with multiple streams of data that are not traditionally associated with healthcare, including social media and socioeconomic information. Care coordinators can help providers synthesize these data streams while providing patients with a way to navigate the increasingly complex healthcare ecosystem.
Stakeholders can help to also encourage the development of data integration by creating products that take advantage of open APIs and rely on data standards that allow for interoperability. The health system should also take advantage of the work of focused non-profit institutions that promote causes related to specific populations, such as elder care or heart health. These institutions already enjoy strong community trust and a deep understanding of their targeted conditions or causes, which can help providers better support wellness and provide resources to patients.
“This report, done in partnership with the Agency for Healthcare Research and Quality (AHRQ) and the Office of the National Coordinator for Health Information Technology (ONC) with support from the Robert Wood Johnson Foundation, comes at a pivotal time: ONC is in the process of developing a federal health IT strategic plan and a shared, nationwide interoperability roadmap, which will ensure that information can be securely shared across an emerging health IT infrastructure,” DeSalvo and her co-authors explain. “We’re excited by the potential to take this emerging data and turn it into useable information to build a Culture of Health—a nation where everyone has the opportunity to live longer, healthier lives.”
“We encourage everyone — consumers, providers, employers, purchasers, health IT developers and others—to take a look at the report and share your comments. We look forward
No comment yet.!

Shift Your Focus Back To Patient Care By Outsourcing Data Entry Services

Shift Your Focus Back To Patient Care By Outsourcing Data Entry Services | EHR and Health IT Consulting |

As a healthcare service provider, are you constantly busy with non-core data management activities? Is not finding time to concentrate on improving patient care, one of the main concerns? If yes! Then it is time to outsource. Engage all your resources and attention towards improving patient care, non-core medical data entry activities can be handled by your outsourcing partners.

  • Free your resources and engage them into patient care and managing your health care facility
  • Save the money that you invest in technology and infrastructure for an in-house data entry department
  • Maintain all your records (up-to-date and accurate) in an electronic and well indexed format by outsourcing medical data entry solutions
  • When required information (data) is available quickly, just at the click of a mouse, it supports you to deliver better healthcare services.

Outsourcing to a reputed data entry services provider not only frees you of these mundane tasks and allows you to concentrate on patient care, but also ensure that you gain access to the required highly accurate data, in a format requested by you.

Popular medical data entry work outsourced by hospitals and healthcare facilities includes:

  • Patient record data entry
  • Soap notes
  • Health care records
  • Lab data
  • Medical billing data
  • Medical reports
  • Clinical records
  • OT reports
  • Patient files and documents
  • Discharge summaries
  • Medical insurance forms and details

Partner with your service provider for ongoing data entry work in your hospital and healthcare facility
Support activities like data entry, content management, data conversion and document indexing, are popularly outsourced by wellness centers, healthcare facilities and hospitals. There are companies that promise high quality services at low costs and a faster turnaround time. Service providers will also promise immediate attention and handling of high data volumes or sudden data influx situations. However, do not go ahead without due diligence. Get pilot projects done or work with an outsourcing service provider on a couple of data entry projects first before you form a partnership and outsource all the ongoing work to them. Due diligence is the most important, because however redundant data entry may sound, but your healthcare centers functioning and operations depend on the accuracy and availability of data.

Hi-Tech Export offers comprehensive BPO services like data entry, transcription, data conversion, web research, data management and processing etc to the healthcare sector. The company has garnered a client base and partnered with some of the reputed names in the health care industry by delivering the best quality services with every project they undertake.

No comment yet.!

EHR + Geography = Population Health Management

EHR + Geography  = Population Health Management | EHR and Health IT Consulting |

Duke Medicine is combining the data of EHRs with geography information to create a program which can predict patient diagnoses.

Duke University Medicine is using geographical information to turn electronic health records (EHRs) into population health predictors. By integrating its EHR data with its geographic information system, Duke can enable clinicians to predict patients' diagnoses.

According to Health Data Management, Sohayla Pruitt was hired by Duke to run this project; she has a master’s degree in geographic information systems, or GIS. “I thought, wow, if we could automate some of this, pre select some of the data, preprocess a lot and then sort of wait for an event to happen, we could pass it through our models, let them plow through thousands of geospatial variables and [let the system] tell us the actual statistical significance,” Pruitt says. “Then, once you know how geography is influencing events and what they have in common, you can project that to other places where you should be paying attention because they have similar probability.”

iHealth Beat explains that the system works by using an automated geocoding system to verify addresses with a U.S. Postal Service database. These addresses are then passed through a commercial mapping database to geocode them. Finally, the system imports all U.S. Census Bureau data with a block group ID. This results in an assessment of socioeconomic indicators for each group of patients.

“When we visually map a population and a health issue, we want to give an understanding about why something is happening in a neighborhood,” says Pruitt. “Are there certain socioeconomic factors that are contributing? Do they not have access to certain things? Do they have too much access to certain things like fast food restaurants?”

Duke is working to develop a proof of concept and algorithms that would map locations and patients. They are also working on a system to track food-borne illnesses.

“It’s easy to visualize or just say, ‘Oh, this person lives in a low income neighborhood with lots of fast food restaurants.’ You could probably do that very quickly,” Pruitt says. ”But the only way to really understand the statistical significance of what’s going on and where else it’s happening or going to happen is through infrastructure development, by pre-downloading that data, prepping and pre-relating that data to every address and every EHR.”

Via nrip
No comment yet.