Selecting a quality EHR vendor is important, but just as crucial is the vendor’s ability to tailor its system to your needs.
There are literally hundreds of EHR systems out there for you to choose from, all with different pros and cons. Selecting a quality EHR vendor is important, but just as crucial is the vendor’s ability to tailor its system to your needs.
Here are some points to consider before making a final selection:
1. How much experience does the vendor have with EHR implementation? What type of stability and track record do they have?
2. Assess your physical environment and document it in a detailed list and rank those in order of importance to your organization.
3. Is the EHR system software designed to fit your organization’s needs?
4. Identify the hardware needs of your office and EHR.
5. Does the vendor offer a Software as a Service (SaaS) solution, sometimes called Application Service Provider (ASP)? Or do they require you to use client-server systems, which require a staff member to manage the entire process of updates, upgrades and backups.
6. How much can the vendor prepare for and help you get selected by CMS for Meaningful Use Stage 1 under the Medicare EHR Incentive Program?
7. Will the system be able to scale up if needed for Stage 2?
8. Will their system be relevant beyond meaningful use?
9. Will there be any trouble converting to IDC-10? Are they compliant in all other areas?
10. Can they help you avoid productivity losses and EHR transition issues?
Remember, you can reach out to Regional Extension Centers (RECs) for guidance and resources.