EHR and Health IT Consulting
45.0K views | +8 today
Follow
 
Scoop.it!

Don't Overlook EHR Communication

Don't Overlook EHR Communication | EHR and Health IT Consulting | Scoop.it

Through all of the planning and preparation that goes into an Electronic Health Record (EHR) implementation, EHR communication is often overlooked and undervalued. With everyone focused on delivering the system, building applications, testing hardware and validating workflows, end user preparedness, outside of training, can be overlooked.

 

Sure, they’re going to be trained on the system, but it’s important to remain engaged with end users in the months and weeks leading to go-live, but also beyond go-live. In many aspects, post-live communication is more vital to day-to-day operations throughout the organization.

 

In this post, we’ll discuss the primary types of communication that must be considered, carefully planned for and thoughtfully executed to serve end users best as they prepare for and live in the new world of the EHR.

 

Types of EHR Communication

 

Internal Marketing, pre- go-live
Transitioning to an EHR is daunting for everyone. It’s exciting and new, but it is scary. It’s a daunting task for leadership and project teams, but for end users, this new technology will completely disrupt their professional lives – especially those that have never used the technology.


The merits of the new system, how it will help them in the long run, and how it will benefit patients must all be sold to end users who, in most cases, have always worked a certain way – without technology. The system must be sold to them because there will be resistance, some kicking and screaming, all the way through go-live.


Change Communications
Don’t listen to anyone that tells you that you’ll be able to relax once the system goes live. If anything, the importance of clear, concise communication escalates exponentially after go-live.


Technology, by its nature, evolves. And electronic health records are not exempt. One of the primary features of the technological age we live in is that the systems we use can, and will, be updated.
When changes are made to the system, there must be a coordinated Change Management procedure featuring robust communication to all impacted employees.


System Updates/Downtime Messaging
EHR’s and the infrastructure they run on are fallible. No matter how well the system is designed and built, there will be issues and downtimes that negatively impact end users, and if not planned for accordingly, patients.


System Update (SU) and Downtime procedures must be carefully developed and communicated throughout the organization to ensure that employees know the protocols that are in place in the event of a system outage.


Additionally, communications processes and protocols must be installed throughout the organization to ensure that vital information can be delivered to end users crisis situations – and that end users can communicate what’s happening on the ground with leadership and IT.


Ultimately the goal here is to ensure that clinicians can continue to care for their patients in the event of a system outage and proper communication is key.


Targeted Messaging
This comes down to a simple realization – clinicians are extremely busy people that don’t have time to wade through waves of content to find what pertains to them.
Messaging designed with a specific user group in mind that includes a concise, actionable message works best. Think providers or nurses.


This audience also benefits from a well-known or trusted sender. They don’t pay attention to mass emails from generic inboxes. Their bosses, Chief Medical Officers, Chief Nursing Officers, or a department head usually garner the most respect, and the most attention, in clinical circles.


Patient Communication
This change is disruptive for patients as well, especially during go-live. Taking the time to thoughtfully communicate the change to patients will help ease the transition for them as well.
They’ll have questions. Why is my doctor on that computer so much? Is my medical information online? Is it secure?
Without going into the minutia around the EHR, device integration, real-time data, secure servers, firewalls, data centers, etc. – take the time to explain the change to patients, at least at a high level. They will appreciate it.


myChart & Meaningful Use
On the surface, Meaningful Use and MyChart communication don’t immediately come to mind when thinking of the EHR communications plan. They should, though. Soon after go-live, the focus shifts to stabilization and optimization, which includes myChart and Meaningful Use.


While they’re paired together here because they’re add-ons that don’t necessarily fall under the initial communications scope, these two are very different and need their own comprehensive communications plans and delivery methods as the content, audience, and implications are drastically different.


While not explicitly responsible for building or activating the EHR system that will revolutionize your organization, it’s important to have a person or team dedicated to communicating with your end users – at all stages of the system’s life cycle. Uninformed end users are disgruntled end users, and it pays to have communications people that have experience with IT and EHR delivery as it is a world unto itself.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
EHR and Health IT Consulting
Technical Doctor's insights and information collated from various sources on EHR selection, EHR implementation, EMR relevance for providers and decision makers
Your new post is loading...
Your new post is loading...
Scoop.it!

Practice EHR Success Story: Cooperative City Chiropractic

Practice EHR Success Story: Cooperative City Chiropractic | EHR and Health IT Consulting | Scoop.it

Transitioning to an electronic health record (EHR) can be a daunting task for any healthcare organization, especially for small practices. However, going electronic can also have numerous advantages.

 

Situation

 

Coop City Chiro, a five-physician chiropractic facility in Bronx, NY, manages 3,000 patient visits per month. With a growing patient load on top of the maintenance associated with existing medical records, Coop City Chiro needed a better way to manage their practice on the back end without disrupting patient care. In order to find the right EHR for them, Coop City Chiro started their search with the following needs in mind:

 

  • Find an EHR that organizes and optimizes patient documentation.
  • Implement an EHR without causing distractions or unnecessary obstacles for their patients and staff.
  • Train staff and doctors on an EHR without disrupting their busy schedules.
  • Adopt an EHR that fits their practice’s budget and capacity.

 

The chiropractic facility chose to implement Practice EHR, an EHR system priced for small practices and built specifically for each specialty.

 

Results

  • Live within minutes. Coop City Chiro implemented Practice EHR within minutes and without any disruption to patients or staff because the EHR is so easy-to-use.

 

  • Improved efficiency of documentation and billingCoop City Chiro noticed an immediate improvement in practice management and overall efficiency because they could easily log patient care and bill for all their patients in one single platform.

 

  • 50,000 in cost-savingsAfter implementing Practice EHR, Coop City Chiro reported $50,000 in cost-saving by going electronic and eliminating postage, ink, toner, envelopes, paper, etc.

 

 

 

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
Scoop.it!

Three Reasons Practices Should Be Using a Patient Portal

Three Reasons Practices Should Be Using a Patient Portal | EHR and Health IT Consulting | Scoop.it

If your practice hasn’t implemented a patient portal, chances are you and your patients are missing out on some convenient features. Patient portals are a necessity for medical practices today, benefiting both the patient and practice overall.

 

Patient portals can be a primary tool for engaging patients and improving inefficiencies in office workflow, reducing costs and meeting meaningful use requirements. Medical practices who’ve implemented portals are using them effectively to cut down on phone calls and time-consuming scheduling; communicate with patients more efficiently; share patient education/information and cut down on costs while also driving revenue.

 

Let's take a deeper look at why medical practices should be using patient portals in their practice today:

 

Patient Engagement

Portals empower patients to take more of an active role in their healthcare and promotes a more patient-centered relationship, resulting in better outcomes, patient satisfaction, and engagement. As a place for patients to conveniently access and provide health information, schedule appointments, see test results, request medication refills, send secure messages and pay for care, patient portals are a key driver in patients feeling more engaged in their healthcare. Portals, in general, create a more engaging environment for your patients while also fostering better relationships.

 

Office Workflow

Imagine the time saved for your staff when a patient uses the patient portal to schedule an appointment or send a secure message to ask a question, as opposed to calling in over the phone. Tasks being completed online by the patient presents significant time savings for a medical practice. According to Medscape, patient portals enable medical practices to work more efficiently and use resources more effectively, simultaneously improving office workflow. A good patient portal will be user-friendly for your patients and your staff, allowing them both to conveniently and efficiently complete tasks.

 

Costs

From a cost perspective, portals allow your staff to work more efficiently and decrease overhead costs. For example, by sending lab results or patient statements electronically via the portal, practices can cut down on paper, envelopes, and postage. In some cases, practices can also improve the collection of payments by sending electronic statements that can be paid online. Recent studies have shown that patient portals can also improve revenue during slow periods and reduce patient no shows.

 

Benefits of Patient Portals

  • Communicate securely, efficiently with patients
  • Easily share patient education material
  • Send automated reminders, alerts, and other important information
  • Improve payment collections by sending statements electronically
  • Facilitate Meaningful Use compliance
  • Efficient scheduling and prescriptions refills
  • Cut down on costs, wasted resources and inefficiencies
  • Improve revenue and patient engagement

Patient portals get patients more involved in their care in a modern, convenient way, while also eliminating redundant work, wasted resources and inefficient and costly processes for your practice.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
Scoop.it!

3 EHR Features to Improve the Patient Check-In Process

3 EHR Features to Improve the Patient Check-In Process | EHR and Health IT Consulting | Scoop.it

While the patient experience begins long before a patient steps into the examination room, it’s important to make a good impression the moment a patient steps through the doors of your medical practice. Starting off on the right foot during the check-in process can positively impact the patient experience and determine the pace of the patient visit.

There are many moving parts to an office visit that all demand attention. With the help of technology, patient check-in can be less of a burden for patients and staff. Here are a few EHR features your practice can use to improve patient check-in.

Patient Kiosk

One of the most popular features being used to improve patient check-in is kiosk. This technology is similar to what is used today at airports and fast-food chain restaurants. In a medical practice equipped with the Practice EHR kiosk, patients can check in on an iPad or tablet using interactive forms that guide them through the check-in process, collecting medical history info, patient information updates, signatures for consent forms and payment. Once the patient completes check-in, the information collected is automatically integrated into the EHR. Medical practices who implement a kiosk can reduce the resources required for check in at the front desk and improve efficiency.

Patient Portal

Medical practices looking for an alternative to the kiosk model can implement a patient portal. With a patient portal, patients provide information and complete forms online, prior to the visit, eliminating the need for paperwork when they arrive. Portals typically provide additional time-saving features, such as online scheduling, secure messaging and easy sharing of test results and medical information. Medical practices who’ve implemented portals are using them effectively to reduce costs and the amount of time it takes for a patient to check-in.

ID Scanner

An ID scanner will quickly become a favorite for your front desk staff. With this technology your practice can capture the front and back of patient cards and documents digitally in seconds, eliminating paper copies from the workflow. Medical practices who use ID scanners can significantly speed up the patient registration process. There are several ID scanners in the marketplace. However, Practice EHR is integrated with Ambir Technology, ensuring captured information gets populated automatically in the EHR.

As the healthcare industry shifts to a value-based and consumer-driven model, it’s important that medical practices review current processes and work to improve the patient experience 

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
Scoop.it!

Practice EHR Success Story CareMed

Practice EHR Success Story CareMed | EHR and Health IT Consulting | Scoop.it

Situation

CareMed is a multi-location practice offering a unique blend of primary care and urgent care to the Suffolk County of New York. After an increasing patient demand for access to convenient healthcare, CareMed expanded into a second location and realized the EHR system they had in place could no longer support the needs of their growing practice. To achieve long-term success, CareMed knew they needed to consider a more modern and comprehensive EHR solution with features designed to support a busy practice with multiple locations. 

Results

  • Decreased costs. Priced at only $149 per month, per provider, Practice EHR is one of the most affordable and cost-effective systems on the market. By switching to Practice EHR, CareMed decreased costs by 40 percent. For a growing practice like CareMed, this significant amount of savings was hugely beneficial to their practice.

 

  • Improved efficiency. CareMed quickly realized the benefits of Practice EHR’s simple workflow. With such an easy-to-use system, CareMed could easily onboard new staff members and train them on the EHR system in minutes. The simple workflow also helped CareMed save valuable time on daily tasks.

 

  • Improved operations. The Practice EHR reporting tool also became a fundamental feature, providing CareMed with a detailed view of their practice. The Practice EHR reporting tool gave CareMed essential clinical and financial insights about their practice that was instrumental in their growth and success.

 

  • Improved patient engagement. With the help of Practice EHR’s integrated patient portal, CareMed also experienced improved patient engagement. An increasing amount of patients were using the portal to make payments, schedule appointments and communicate with the practice. The patient portal became a favorite feature, resulting in benefits for both the patient and the practice.

 

 

About Practice EHR

Practice EHR is a fully-integrated, cost-effective and easy-to-use electronic health record (EHR) and practice management (PM) solution exclusively designed to support small practices and drive a healthy practice. With no startup costs and free data migration, training, and support, Practice EHR is perfect for startup practices and growing medical practices.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Physicians, Nurses Reviews on EHRs Improving Care Quality

Physicians, Nurses Reviews on EHRs Improving Care Quality | EHR and Health IT Consulting | Scoop.it

Slightly more physicians said that electronic health record (EHR) systems have decreased quality of care (44 percent) in their primary workplace than increased it (40 percent), according to a recent poll from Medscape.

 

The survey included 273 respondents—207 physicians and 66 nurses/APRN (advanced practice registered nurses)—and did find that nurses and APRNs, unlike their physician colleagues, saw more benefit than detriment in EHRs. Forty-two percent said they had increased quality of care versus 35 percent who said they had decreased care quality.

 

When asked what aspects of EHRs increased quality of care, the top answer among physicians was the ability to locate and review patient information more easily (59 percent), followed by the ability to electronically subscribe (49 percent), and portability/access to patient records by all members of the care team (44 percent). The same three aspects were ranked by nurses/APRNs as the top reasons EHRs have increased care quality, just in different order.

 

And when physicians and nurses/APRNs were asked what aspects of EHRs decrease quality of care, they gave similar weight to these four reasons: added paperwork/charting; entering data during the patient encounter; lack of interoperability with other systems; and system failures or problems.

 

When asked how they would like to improve these systems, physicians' top answer was to make the systems more intuitive/user-friendly (44 percent), followed by allowing greater interoperability and record sharing (30 percent). Nurses/APRNs said they would most like to see more interoperability and better record sharing (33 percent), followed by making the systems more user-friendly (30 percent).

 

The poll also revealed that few physicians or nurses were involved in the decision of which EHR to use in their primary workplace. Among physicians, 66 percent had no input, 28 percent had input, and 7 percent did not use an EHR system. Far fewer nurses were part of the decision making: 80 percent had no input, 18 percent had input, and 2 percent did not use an EHR.

 

There has been no shortage of studies over the years that have measured physician satisfaction with EHRs and how they impact the quality of care. Most have generated mixed results. For instance, Stanford Medicine’s 2018 National Physician Poll found that about two-thirds of the more than 500 primary care physicians surveyed think EHRs have generally led to improved care (63 percent) and are at least somewhat satisfied with their current EHR systems (66 percent). These same survey respondents did also continue to report problems with these systems, however, and many (59 percent) said that EHRs need a “complete overhaul.”

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

4 Tips for Making the Most of an EHR Demo

4 Tips for Making the Most of an EHR Demo | EHR and Health IT Consulting | Scoop.it

Selecting the best electronic health record (EHR) for your medical practice can be an overwhelming process. With so many healthcare technologies on the market today, how can you confidently choose the right solution for your practice?

Similar to many other advisors, we believe the product demonstration (demo) is a critical tool in the selection process. In order to make an informed decision and find the right EHR for your medical practice, it’s helpful to see and experience the software first hand.

An EHR demo is a helpful evaluation tool. There’s lots to cover—and uncover—so come prepared with questions. Here’s four tips for making the most of your next demo:

  1. Have a good understanding of how the EHR aligns with your practice’s needs.

    Before the demo, establish a list of your must-have features and requirements and evaluate how the EHR matches up. In general, a good EHR should provide features that support better practice operations and simplify daily tasks. Is it user friendly? Is it designed for your specialty? Does it include features that will help your practice operate more efficiently? Ask specific questions about how features work and how they’ll make your work life easier; uncover whether or not the EHR is designed to support you day-to-day and for the long term while also helping you achieve government requirements.
  2. Know pricing and exactly what’s included.

    There’s a variety of price points and pricing structures for EHRs. Most likely you will find general pricing information on the company website, but the demo is a good time to confirm any additional costs. Not all vendors are transparent about fees, so it’s important to get specific about what’s included in the price and what’s not. Upcharges vary from vendor to vendor but are commonly related to specific feature functionality, set up, data migration, implementation, training, support or system maintenance.
  3. Understand the process for implementation, training and support.

    Understanding processes for implementation, training and support and setting expectations early, prepare you for a smooth transition. In addition to knowing if the vendor charges for startup costs and support, ask the vendor the standard length of time for implementation and training and what means of support are available. Practices looking to implement quickly should consider cloud-based EHRs systems that eliminate having to invest in hardware and complete cumbersome training.
  4. Confirm the EHR is certified.

    To receive incentive payments under the ongoing EHR adoption program, eligible providers are required to use certified EHR technology. Ask vendors about their certification and how the software supports meeting government-sponsored program requirements. Most EHRs will have certification information available on their website (like we have done here) or you can also visit the ONC website for the Certified Health IT Product List (CHPL).

EHRs are necessary for better practice management, care delivery and patient outcomes, but not all EHRs are created equal. Asking the right questions during a demo will help you make informed decisions and find an EHR that’s right for your medical practice. 

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

How To Choose the Right EHR for Your Practice

How To Choose the Right EHR for Your Practice | EHR and Health IT Consulting | Scoop.it

It takes time, dedication and the right technology to run a successful medical practice in today’s healthcare industry. Implementing an electronic health record (EHR) has become essential in order for medical practices to grow their practice and provide a better care experience for their patients.

 

EHRs are given a bad reputation, but not all EHRs are created equal. With the right platform, medical practices can offer better, more efficient, patient-centered care and run a successful practice.

 

It takes time to research and compare what each platform brings to the table. However, there are ways to narrow down your selection to ensure you find one that is the right fit. Here are a few things to consider when selecting the right EHR for your practice.

 

Cost

There’s a variety of price points for EHRs that vary based on what features you choose to include, the vendor you select, and how many providers are in your practice. Not all vendors are transparent about fees, so it’s important to get specific about what’s included in the price and what’s an additional cost. It’s ok if you don’t have a huge budget, there are EHRs on the market that provide a comprehensive platform for an affordable price.

 

Meaningful Use Certification

Ensure that your EHR is Meaningful Use (MU) 2015 edition certified so that you can qualify to participate in the MU Incentive program. Ask vendors about their certification and how the software supports your practice in meeting program requirements. You can also check certification status here.

 

Cloud-Based Accessibility

Your EHR should be cloud-based and provide access to an iPad friendly application. Unlike server-based systems, cloud-based EHRs do not require any hardware installation, maintenance, software licensing or IT staff, making them much more affordable and easily scalable for practice growth.

 

Workflow

Perhaps one of the most important aspects of an EHR is workflow; a good workflow is key to practice efficiency. Look for an EHR with a simple workflow that your entire staff finds easy to use and clinical content created specifically for your specialty.

 

Patient Engagement Tools

An EHR should provide you tools to help you easily engage and interact with patients to improve the patient experience. A good EHR will include tools like a user-friendly patient portal and a kiosk, where patients can check in and fill out forms from an iPad.

 

Automation

A platform with built in automation will help your practice save time on tasks, such as appointment reminders, medication refills, and more. For instance, with voice recognition physicians can complete notes by voice. In addition, your front desk staff will love automated eligibility verification, which pulls a patient’s insurance status 24 hours before an appointment.

 

Selecting an electronic health record (EHR) platform is an important decision for your practice that can impact patient care, practice operations and practice financials. Practices should take the time to review the software in detail to find one that’s the right fit. Cost, meaningful use, mobile accessibility, workflow, patient engagement and automation are all important factors to consider. In addition, make sure to evaluate the EHR based on factors that are specifically important to your practice. By taking these steps, you’ll be sure to find an EHR that meets (or hopefully exceeds) your expectations.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

5 Essential Benefits of Using Artificial Intelligence (AI) Technology in EHR's

5 Essential Benefits of Using Artificial Intelligence (AI) Technology in EHR's | EHR and Health IT Consulting | Scoop.it

Machine learning is a promising domain that has positively impacted many industries and now healthcare is witnessing its powerful emergence. The progress of Artificial Intelligence-based technology, along with other advances in EHRs is bringing a new wave of interest in how this latest technology is going to change the shape of health and healthcare. EHR platforms are at the forefront of using artificial intelligence within the healthcare arena. This is because of the widespread use of EHR software and the capability of EHR software to categorically store real-time patient data. These data sets can be used by artificial intelligence to make predictions and suggestions for the future.

 

This fast-growing digitalization has created major opportunities for the use of artificial intelligence. Industry experts and innovators see the potential and continue to gradually improve AI-based features within updated EHR systems. The widespread use of this digital health data advances health outcomes and there is no doubt it will eventually reshape the healthcare industry. Let’s have a look at some more unique benefits.

Benefits of Using AI Technology in EHR Software

  1. Better Diagnosis & Treatment

Newly developed AI diagnostic systems can help providers diagnose and treat different diseases. This advanced system uses the historical data and patient symptoms to predict future illness. EHRs are more intelligent now and can suggest the high paying CPT codes for the identified disease so providers can maximize their earning potential as well. In the future, this AI-based diagnostics system could possibly even lead to self-diagnosis tools and treatment facilities for common diseases.

  1. Reduces Human Error

talkEHR is a good example of a self-learning electronic health record system that comes with an integrated medical voice assistant named “Allison”. This intelligent voice assistant lets you talk with your EHR, and performs the requested functions you tell her to. This saves charting time and reduces human errors. Also, the longer you use the system, the more this self-learning software is able to provide you with an improved, personalized experience.

  1. Cost-Efficient

Artificial intelligence based EHR software automate the normal workflow of medical practices and, to some extent, eliminate the need for additional support staff. Auto reminder calls, appointment scheduling, and other task automations are improving the workflow of medical practices, as well as reducing overhead expenses.

  1. Better Medical Imaging Analysis

Artificial intelligence-assisted medical imaging analysis is much better than a manual one. It analyzes and compares the cell structures and also tissue segmentation to identify disease and suggest treatment.    

  1. Improves Productivity

AI-based EHRs improve the productivity of medical practices as they significantly reduce the administrative complexity, clinical waste, malpractice likelihood, and help to save the staff time they would otherwise spend on repetitive tasks.

Healthcare facilities are making necessary investments in AI-based EHR development, and over time, the AI algorithms will continue to improve and fully transform the healthcare industry. How closely will this transformation resemble the vision of medical futurists? We look forward to seeing how it takes shape. Feel free to share your thoughts in the comment box below!

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

6 Advantages of Using a Cloud-Based EHR

6 Advantages of Using a Cloud-Based EHR | EHR and Health IT Consulting | Scoop.it

Healthcare has shifted certain operations to be cloud-based so that patients can be provided with both the best and most convenient delivery of healthcare services. One prominent advancement is the advent of cloud-based EHRs (Electronic Health Records). With cloud-based Electronic Health Records, practices have boosted their operational efficiency while patients have increased confidence about the accuracy and safety of their clinical information. These records offer a wide array of features that facilitate the handling of clinical data and ease the lengthy and cumbersome documentation process, which improves the patient management process. The following six points summarize the advantages of cloud-based EHRs:

Cloud-Based EHR Software Advantages

  1. Enhanced Accuracy and Accessibility of Data

Cloud-based EHRs have the primary objective of making patient medical data available to the patient and providers 24-7. These records can be accessed on-the-go by way of any smart device. And, all of the information contained in these records is accurate, complete, and all-encompassing, which enables providers to determine the most appropriate diagnosis for future ailments and prescribe effective medication with a reduced chance of error.

 

  1. Networking Opportunities

Cloud-based EHRs have features that allow patients and providers to have a constant and uninterrupted stream of contact between them. Providers can view their scheduled appointments in there and they will also be updated about the date and time of upcoming appointments. If providers want more information about the patient, it can be obtained by simply clicking over the patient’s name. Additionally, patients can be reminded automatically by phone or email about their appointments with their doctors as well. With cloud-based EHRs software, as a provider, you can stay connected to all the pharmacies, labs, and clinics your practice might be affiliated with, thereby enhancing your network, too.

 

  1. Cost-Efficient Data Management

Cloud-based EHRs make thorough and accurate documentation possible. You get to avoid stacks of papers yet have the ability to create useful formal reports out of the data stored in the EHR. You will also notice a reduction in the number of redundant or duplicate tests once you adopt these cloud-based EHRs. They have all the ICD and CPT codes integrated to help the providers reach the most suitable diagnosis and treatment in the quickest amount of time possible. These codes make the insurance claims more specific and clear, hence easing the billing process. And, with comprehensive and carefully filed insurance claims, you’ll lessen the chances of denial or rejection. With that, cloud-based EHRs considerably reduce the associated costs of data management.

 

  1. Increased Efficiency and Productivity

Prior to the introduction of cloud-based EHRs, providers worldwide spent a lot of time sifting through documents and finding relevant data for delivering quality patient care. There used to be room for unexpected errors which negatively impacted the quality of medical services and also caused delays. Cloud-based EHRs have helped to increase efficiency, and make it easier for providers to achieve maximum productivity throughout the workday.

 

  1. Information Security

Cloud-based EHRs software store data on external servers which makes it accessible by way of any internet-enabled device. The software as a service (SAAS) provider maintains the system so the provider does not have to worry about the installation cost or ongoing maintenance hassles. Patient’s data security on cloud-based EHRs is a shared responsibility of both the SAAS provider and the physician. All the patient information in cloud-based EHRs is considered electronic protected health information (ePHI) and it is fully covered under strict regulations of the HIPAA act. Cloud-based EHRs heavily safeguard this sensitive information while ensuring easy access for authorized persons.

 

  1. Participation in Quality Programs

Most of the cloud-based EHRs nowadays are put together with strict adherence to quality standards. These and other features make cloud-based EHRs part of the Meaningful Use Program and other quality programs ensuring that patients and providers get the optimum healthcare experience. These programs enable the electronic prompts that make sure all the required information is entered into the EHR, and when required. These records can also help the data analysts figure out the population-related trends from the dataset and improve the healthcare policies, especially for different social segments.

Tagged Cloud-based EHR
Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

On January 20th, 2020 Windows 7 and Windows Server 2008 will no longer be HIPAA Compliant 

On January 20th, 2020 Windows 7 and Windows Server 2008 will no longer be HIPAA Compliant  | EHR and Health IT Consulting | Scoop.it

On January 20th, 2020 Windows 7 and Windows Server 2008 will no longer be HIPAA Compliant

 

Microsoft has announced that on January 20th, 2020 Windows 7 and Windows Server 2008 (Server 2008R2) will reach their EOL (End of Life) Product Life-cycle; meaning Microsoft will no longer provide routine security updates making these systems considerably more vulnerable to cyber attacks and therefore no longer HIPAA compliant. Even the presence of a single non-compliant device (computer, router, switch, etc.) can deem your entire site to be non-compliant so this should be taken seriously to avoid potential data loss and/or fines.


As you are reviewing your IT budget for 2019 take into account that some or all of your hardware may need to be replaced. If you still have Windows 7 32-bit operating system computers in your environment you should consider replacement.


Any facility that has Windows 7 64-bit operating system computers deployed may have hardware deployed that
can easily be upgraded to Windows 10 Pro or may need only minor upgrades such as memory.


Windows Server 2008 and Windows Server 2008 R2 is a software operating system that does not have upgrade options. You will definitely need a new server platform to address a migration to Windows 2016 Server or Windows Server 2019 operating system.


Because of the number of systems/sites still running these older operating systems scheduling PC and server upgrades is several months out. Considering supply issues from the Far East (trade sanctions, etc.) hardware vendors are experiencing supply shortages and price pressures.

 

Aside from the hardware supply line, scheduling downtime for your migration to the new operating system/hardware and possible application compatibility issues for the new operating systems should be considered. A gradual roll-out of new PCs will reduce the budgetary impact and allow staff members to familiarize themselves with the new operating system.

 

Having a plan to deploy a new server for your facility well in advance of the deadline of January 20th, 2020 will make a smooth transition a lot more likely. January 2020 will be here in no time.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

4 Key Considerations for Analysts When Implementing an EHR 

4 Key Considerations for Analysts When Implementing an EHR  | EHR and Health IT Consulting | Scoop.it

Implementing a new EHR system requires a great deal of collaboration between clinical and technical teams. Analyzing the legacy system and operational workflows, then successfully recreating—or better yet, improving—this experience in a new EHR takes finesse.

 

The foundation of every successful EHR and other large-scale implementation is a team of analysts who are knowledgeable, engaged and passionate about their work. From groundwork and discovery to build, acceptance testing and go-live support, analysts do it all. Here are four key considerations for analysts to keep in mind to help ensure their projects go well and they continue to thrive in their roles.

 

1 – Start with the end goal in mind.

When gathering requirements, project teams will often start by walking through every workflow in the legacy system with end users. This can be a long process, and can lead to a lot of information gathering that is ultimately unnecessary. A better approach is to start at the end and work backwards. Ask users why they complete these workflows and what the expected outcome is. This will help get to the root of the requirements, and allow analysts to immediately begin thinking in terms of the new EHR.

 

Here are several questions analysts can ask when gathering requirements:

  • What is the end goal or objective?
  • Why have you traditionally done it this way?
  • What would improve the process?
  • What is the clinical rationale for this workflow?

 

By starting at the end and asking users why they do what they do and what outcome they are hoping to achieve, analysts can more effectively and efficiently build a system that meets the needs of users.

 

2 – Be aware of the functional limitations of legacy systems.

A key point that is sometimes overlooked is that EHR workflows are often defined by—and limited by—the functionality of the EHR itself. Users will default to what they are familiar with, so if a certain workflow is used frequently in the legacy system, they will assume it is required in the new one. Some workflows may not be needed, however, because the new EHR is designed to achieve the objective in a different, more efficient way. If analysts do not understand this, they risk building in features that are counterproductive, or not needed at all in the new system.

 

For example, in her current workflow, a clinic manager needs to generate and print a report of all the assessments completed in the office each day. During requirements gathering, she may feel this is an important step to replicate in the new EHR. As it turns out, this workflow is a result of poor auditing functionality in the legacy system – to keep proper records, the clinic manager is required to generate and print these reports. Improved auditing functionality in the new EHR eliminates the need for the daily assessment report and makes this workflow unnecessary.

 

3 – Communication is key.

One of the most important things an analyst can do is to effectively translate the clinical and business needs of end users into technical requirements for the new EHR system. They must also communicate future-state workflows in a way end users can understand and relate to. Communicating effectively is vital to project success.

 

EHR transitions are often intimidating and frightening for users who have established a comfort level with the legacy system, and likely had little input in the decision to change platforms. Analysts can begin to alleviate concerns and increase user adoption by putting together a few “quick wins.” A quick win is when an analyst identifies a piece of functionality that is very important to users, but is also easy to build and demonstrate in the new EHR. Quick wins communicate to users the team is not only listening to their needs, but can also deliver solutions quickly and effectively. This also increases confidence, workgroup participation, and communication response time with users and stakeholders, all of which contribute to project success.

 

4 – Strike a balance between functionality and maintainability.

Enterprise EHR systems are complex and, depending on the size and diversity of the user base, may require a team of several hundred application analysts to maintain. In addition, it’s important to remember that every clinical user in a health system is depending on the EHR to complete their documentation and deliver the highest quality of care to patients. Because of this, it is important to strike a balance between functionality and maintainability.

 

If the project team attempts to build in every piece of functionality requested by end users, including things that are nice to have but not critical for the system to function, the EHR will become unwieldy and difficult to maintain. Future updates by the EHR vendor will likely break any customizations, cause unnecessary downtime, and push the volume of help desk requests beyond what the business can support.

 

In contrast, if the project team oversimplifies and standardizes too much, they risk building a system that does not meet the core requirements of end users. When users can’t leverage the system the way they need, they find “creative” approaches that don’t always work, or simply don’t document everything needed. This can lead to a host of problems such as violating operational policy, regulatory reporting issues, loss of revenue due to incorrect documentation, HIPAA violations and, ultimately, lower quality of care for patients. A well-balanced system will keep the support team busy but not overwhelmed, include all required functionality as well as some quality of life features and allow clinicians to be at their best with patients.

 

In summary, by keeping workflow objectives in mind, understanding legacy system limitations, communicating effectively and balancing functionality and maintainability, analysts demonstrate the value of their critical role in EHR implementation success.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Making the Case for Patient-Generated EHR Data - Healthcare IT Consulting

Making the Case for Patient-Generated EHR Data - Healthcare IT Consulting | EHR and Health IT Consulting | Scoop.it

The proliferation of wearable and mobile health devices from Fitbit, Apple Health, Google Fit, Nokia Health/Withings and others is bringing patient-generated data into the digital health fold. Health-savvy patients amassing this information are increasingly looking for ways to share the data with their providers.

 

Epic is one Electronic Health Record (EHR) vendor looking to bridge the gap between patients’ device app data and the patient health record. Patients can integrate data tracked on Apple iPhone devices into Epic’s MyChart patient portal; with an active MyChart account, patients can sync data such as weight, steps, pulse, blood pressure, and more back to the EHR for providers to review.

 

For example, let’s say I am a patient with hypertension and I’m on a new medication. I’m interested in monitoring how that medication impacts my health over the next month. Epic’s Apple integration enables me to track my vital signs daily for a month and share that information with my provider without the requirement of an in-office visit or sending the information via fax or postal mail. The data captured via my smartphone will already be with my provider by the time I have my next follow-up visit.

 

The Benefits of a Patient-Generated Data Strategy

Technology that supports bringing patient-sourced data into healthcare assessments poses benefits to both providers and patients. Providers can more easily track and monitor patients between visits. This offers clinicians a fuller picture of a patient’s health beyond lab results, problem lists, allergies, and medications. Patient lifestyle data beyond the walls of institutionalized care can reveal where patients are doing well and where there is room for improvement.

 

Patient involvement in personal health monitoring between visits promotes patient accountability in reaching health goals. If I’m an overweight patient with a weight reduction goal, for example, my doctor can recommend I use a Fitbit that allows me to track step data. I can routinely review that data and provide feedback to my provider with real-time updates on whether I’m reaching my daily goals or not.

 

Wearables and personal tracking devices drive patient accountability with empirical data that is captured automatically. Patients become more active participants in their health and in the creation of their health record.

 

Both patients and providers benefit from improved access to quantifiable health information. Shared visibility into patient health trends over time improves patient access and engagement, mitigates trust issues, and strengthens the patient/provider relationship.

 

Considerations When Integrating Patient-Generated Data

hile the integration of patient-sourced data into EHRs poses clear patient engagement and accountability wins, implementing this exchange of information does come with unique challenges. Here are a few key considerations healthcare organizations need to address along their journey.

 

Patient awareness. Promoting the availability of device data integration is key to usage. To build awareness some healthcare organizations may set up “health bars” in waiting rooms or lobbies to offer patients a tangible experience of offerings. These health bars typically feature devices like iPads, iPhones, and Fitbits with information on the various integration points available to patients.

 

Patient technical aptitude. Another hurdle healthcare organizations may face when rolling out device data integration is patient technical aptitude. Support teams dedicated to helping less tech-savvy patients successfully sync devices can help drive adoption.

 

Provider adoption. Driving provider awareness and adoption of device data integration is another challenge healthcare organizations may need to tackle. Clinicians need to be aware of the offering, how to make it available to their patients, and how to use the information when received. Educating providers on the how, what and why through tip sheets, medical staff meetings, and other venues is essential.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

VA's EHR project is 'yellow trending towards red,' says report obtained by ProPublica

VA's EHR project is 'yellow trending towards red,' says report obtained by ProPublica | EHR and Health IT Consulting | Scoop.it

The Department of Veterans Affairs' EHR contract with Cerner has been plagued by multiple roadblocks during the past year, including personnel issues and changing expectations, according to a ProPublica investigation.

 

Former VA Secretary David Shulkin, MD, released the agency's plan to scrap its homegrown EHR VistA for a Cerner system during a news briefing in June 2017. Almost one year later, the VA finalized a $10 billion no-bid contract with Cerner to implement its EHR systemwide over a 10-year period, beginning with a set of test sites in March 2020.

 

However, a recent progress report by Cerner rated its EHR project with the VA at alert level "yellow trending towards red," according to ProPublica. To investigate the underlying factors that have contributed to the EHR project's problems, the publication reviewed internal documents and conducted interviews with current and former VA officials, congressional staff and outside experts.

 

Here are five details from ProPublica's investigation:

1. When Dr. Shulkin initially announced his plan to implement Cerner at the VA, he emphasized the EHR would provide "seamless care" to veterans, since the Department of Defense had also recently signed a contract with Cerner. However, in September 2017, the VA convened a panel of industry experts who objected to this claim, noting two health systems using Cerner doesn't mean they will be able to share all data with one another.

 

2. At another meeting, Cerner representatives gave a presentation on how their software would be able to share data with private providers, three people present told ProPublica. However, Dr. Shulkin noticed the representatives were only talking about prescription data, rather than the full record of health data, lab reports and medical images that the VA would need. Dr. Shulkin reportedly cut the meeting short and told Cerner to come back with a better solution.

 

3. Cerner's off-the-shelf product didn't match the VA's EHR needs, according to ProPublica. While Cerner's software successfully helps private hospitals bill insurers, the VA doesn't need these same functionalities, since the agency serves as the sole payer for its patient population. Cerner's product also didn't have features for some of the VA's core specialties, such as post-traumatic stress disorder, since these conditions aren't as common in the general population.

 

4. Dr. Shulkin, who left the VA in March, reportedly wanted to find a CIO with a background in healthcare and experience leading major software transitions to helm the EHR project. The VA enlisted two search firms, which identified several qualified candidates, according to sources who spoke with ProPublica. However, the Presidential Personnel Office rejected them, and the White House instead proposed candidates who had worked on the Trump campaign but didn't have a background in health IT.

 

5. At a recent subcommittee hearing, some lawmakers questioned the VA's work on the Cerner project and asked whether the DOD should head up its implementation. Instead, the VA and DOD secretaries opted to sign a joint statement Sept. 26 pledging to align their EHR strategies. However, industry experts warned ProPublica that the agencies have different medical priorities, as the DOD treats young people with acute injuries while the VA provides long-term care to those with complex illnesses.

 

VA spokesman Curt Cashour declined to answer specific questions from ProPublica, saying that "efforts thus far have been successful and we are confident they will continue to be successful." The White House didn't provide answers to a list of questions ProPublica sent, and Cerner also declined to comment.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Practice EHR Success Story: Britt Larka, D.P.M

Practice EHR Success Story: Britt Larka, D.P.M | EHR and Health IT Consulting | Scoop.it

Situation

 

As a solo podiatrist, Britt Larka, D.P.M struggled to find an electronic health record (EHR) system designed to meet the needs of her Houston-based practice. In an effort to find the right system for her practice, Dr. Larka implemented multiple EHR's, continually facing the same three challenges. With each new system, Dr. Larka experienced financial, workflow and operational challenges.

  • Financial - Implementation, training, etc., on top of system pricing, became a financial burden
  • Workflow - The EHR's were not made for a practice of her size and difficult to navigate
  • Operational - The EHR's were cumbersome,  negatively impacting patient care, day-to-day operations, and efficiency

Unsure where to turn next, Dr. Larka received a recommendation from her long-time billing services provider,  leading her to Practice EHR - an EHR with built-in specialty-specific content and a simple workflow designed for small practices. 

 

Results

  • Seamless implementation.  Implementing Practice EHR was a smooth process for Dr. Larka and her office staff. For all new clients, Practice EHR offers data migration, integration, training and customer support at no additional cost, easing the financial burden and the learning curve that small practices typically experience with an EHR implementation.

 

  • Improved efficiency of documentationAfter implementing Practice EHR, Dr. Larka and her team quickly appreciated the system’s easy-to-use and intuitive workflow. Practice EHR's ease of use enabled her team to work more efficiently. In addition, with built-in podiatry templates and clinical content, Dr. Larka could easily log patient care, allowing her to spend more face time with patients. 

 

  • Improved efficiency of billingDr. Larka’s staff improved practice management and efficiency with the help of Practice EHR’s electronic claim submission feature. With Practice, EHR encounters get sent electronically to billing providers from within our system, increasing efficiency for the staff and helping physicians get paid faster.


About Practice EHR

Practice EHR is a cloud-based and specialty-specific electronic health record (EHR) and practice management (PM) solution designed exclusively for small practices. We realize that a one-size-fits-all EHR isn’t right for all care settings, that’s why we designed Practice EHR to meet the needs of small practices and their specialty. Simplifying the entire documentation and billing process, Practice EHR helps more than 1,000 physicians in 23 different specialties deliver care while running a more profitable and efficient practice. Interested in learning more about Practice EHR? Request a Demo by clicking below and a member of our team will contact you.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
Scoop.it!

5 EHR Features For Optimizing Efficiency In Your Urgent Care Clinic

5 EHR Features For Optimizing Efficiency In Your Urgent Care Clinic | EHR and Health IT Consulting | Scoop.it

The urgent care market is booming. There’s a steady increase in demand for convenient healthcare, and as a result, more patients are turning to urgent care clinics (UCCs) for their needs. With an increasing demand for care, it’s important for UCCs to operate efficiently to meet the needs of their patients and stay competitive.

 

Taking a look at your electronic health record (EHR) is a simple step in understanding how to optimize efficiency in your urgent care clinic. Does your EHR possess a simple and intuitive workflow? Above all, your EHR should support care delivery, not hinder the process. In addition, your EHR can help you uncover inefficiencies within your clinic and how to improve them.

 

Here are five EHR features every urgent care clinic can leverage to improve efficiency:

 

  1. Patient Kiosk

A strong check-in process is vital to running a successful urgent care clinic. A patient kiosk is a great tool for urgent care clinics and patients, ensuring efficient and streamlined check-in processes as well as improved patient experience. Instead of filling out paperwork upon arrival, patients can enjoy a self-service check-in system to provide important information, like demographics, family history and more. All of the information collected is integrated into the EHR and readily available for the physician’s review. The kiosk eliminates the need for paper forms and inefficiencies that come with it, improving check-in processes that result in benefits for patients, physicians, and staff.

 

  1. Electronic ID Scanning

Electronic ID scanning is another great EHR feature that improves the patient check-in process, by capturing insurance and driver's license information quickly and accurately. A patient’s card is placed in the scanner for front and back extraction of information. The collected data is then integrated into the EHR, eliminating the need for multiple data entries and potential errors that impact efficiency in UCCs.

 

  1. Document Management

An organized EHR is vital to running an urgent care clinic like a well-oiled machine. Your EHR should provide comprehensive document management capabilities to help you keep patient files secure, organized and easily accessible. A good EHR will have a simple document management system designed to make it easy for healthcare providers to find the information they need, at the right time. Unlimited cloud storage, as well as the ability to integrate and extract scans, faxes and other paperwork electronically, will help save your clinic valuable time and money.

 

  1. E-Prescribing

Given the competitive nature of the urgent care market, it is highly important for the entire patient visit to run as smoothly as possible, including prescribing medications. With electronic prescribing (e-prescribing), physicians can prescribe and send a prescription from within their EHR, maximizing efficiency, security and patient safety. E-prescribing also makes it easier for patients to receive their medications, improving patient experience and medication adherence.

 

  1. Integrated Billing

An integrated billing system is essential to optimizing your urgent care clinic and your bottom line. A good billing system should: automate administratively and claim management tasks; simplify insurance verification and eligibility checks; allow you to bill directly from your EHR. A billing system including all of these features will promote better billing processes, allowing UCCs to get reimbursed accurately and quickly for the care provided.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
Scoop.it!

EHR Features for the Modern Medical Practice

EHR Features for the Modern Medical Practice | EHR and Health IT Consulting | Scoop.it

Keeping up with the changing healthcare landscape can be a challenge for many healthcare providers. There’s been a lot to tackle in 2017, from regulatory changes to new physician reimbursement systems, and changes like these can make it difficult for independent medical practices to stay afloat. Aside from MACRA, one of the biggest challenges we hear from our customers is the increasingly competitive nature of healthcare.

 

With increasing patient expectations and demands causing a consumer-driven healthcare environment, it’s time for medical practices to start considering how they can adapt to stay competitive. Our tip: strive to be the modern medical practice— one you and your patients will love. And leverage your EHR to help in this transition. A good EHR should provide great features to help medical practices stay ahead of the curve and be more successful.

 

What functionality and features should forward-thinking medical practices look for in an EHR? We’ve narrowed it down to three simple categories:

 

  • Features that support patient interactions and engagement. 

Does the EHR have a patient kiosk that will create a more enjoyable check-in experience? Is there a patient portal that allows patients to conveniently schedule appointments, make payments, access their records, download educational resources and securely message the physician? Features similar to those that improve the overall patient experience are necessary in today’s world. They not only help a practice stand out from the competition but also add conveniences for the patient and the entire care team.

 

  • Features that help keep you mobile. 

Medical practices who want greater flexibility should consider a cloud-based EHR. With modern features, like cloud accessibility and applications, physicians can securely access their EHR whenever and from wherever they want, using the device they are most comfortable with (i.e. desktop or iPad). Imagine conducting a patient visit virtually, or getting to choose between documenting using free text and clicks or a voice recognition program. Features like Televisit and voice recognition make these convenient scenarios possible.

 

  • Features that improve practice productivity and efficiency. 

Healthcare is an ever-changing environment and with so much to manage there’s even more reason for medical practices to make sure they run optimally. Your EHR should support that goal. A modern dashboard and a good document management setup that is easy to navigate, allows physicians to find what they need, when they need it, and also improves the amount of time it takes to facilitate care. In addition, medical practices can highly benefit from integrated features like e-prescribing, billing, and reporting. These features support better practice operations all around, such as more timely and accurate reimbursements, improved efficiency, staff communication, and patient experiences.

 

But Not All EHR Systems Are Created Equal

Some EHR solutions don’t offer these modern features and benefits. Practice EHR comes standard with these features.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Which Multiregional EHR Vendors Fared Well Globally in 2018?

Which Multiregional EHR Vendors Fared Well Globally in 2018? | EHR and Health IT Consulting | Scoop.it

Among multiregional electronic health record (EHR) vendors, Epic and Cerner contracts accounted for the most new hospital beds in 2018, according to a new report from KLAS Research.

 

Last year, more than 180 healthcare organizations outside the U.S. made EHR purchase decisions—impacting 377 hospitals, according to the Utah-based KLAS, which released the report on May 9, a week after it released it’s U.S. hospital EHR market share report. Last week’s U.S.-based findings revealed that for the second year in a row, Cerner signed the highest number of new hospitals, but large private sector hospitals are almost exclusively choosing Epic technology.

 

The global EHR market share report for 2019 similarly discloses that Epic and Cerner are leading the way in terms of volume of beds contracted in 2018. Epic’s 2018 contracts were some of the largest in scope, accounting for more new beds than any other vendor. The majority of these beds came from a regional decision in Singapore in which Epic was chosen as the go-forward vendor in two of the country’s three integrated healthcare clusters, KLAS reported. In total, Epic signed four new contracts (across three regions), which was one of their lowest totals in recent years.

 

Cerner, meanwhile, was selected as the go-forward EHR platform by two counties in Sweden that will be migrating to Millennium from a legacy Siemens solution. These decisions represent two of the largest contracts signed in 2018, both in size and technology scope (they include population health management) and are Cerner’s first Millennium deployments in the Nordics. The Millennium platform was not purchased outside of Europe in 2018.

 

Other multiregional vendors such as Agfa HealthCare, Dedalus, and InterSystems were each selected in eight or more decisions, according to the KLAS findings.

 

Agfa HealthCare was selected in 10 separate decisions (more than any other multiregional vendor). The “wins” occurred in two regions and include a number of net new large multihospital decisions. Dedalus had the most hospital wins of any multiregional vendor; these wins came mostly through GHTs (territorial hospital groups) in France; additional wins came from other decisions in France, Italy, and Kuwait. InterSystems was third in terms of new contracts, with eight, and saw the most geographic diversity, signing contracts in Asia, Europe, the Middle East, and Oceania

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Practice EHR to Attend Midwest Podiatry Conference

Practice EHR to Attend Midwest Podiatry Conference | EHR and Health IT Consulting | Scoop.it

Calling all Midwest podiatrists! Are you looking for an opportunity to collect your continued education credits and collaborate with fellow podiatrists, while having some fun? Well then, we hope to see you at the Midwest Podiatry Conference (MPC) at the Hyatt Regency Chicago on April 19-22.

We are very excited to support the podiatry profession at MPC18, and have some fun activities planned that we hope you'll join us for. Mark your calendars!

  • Stop by our booth - First and for most, we'd like to invite you to come by our booth (Booth #1019) to learn more about Practice EHR and what we do. Meet our team and experience our EHR and practice management solution that's designed for podiatry. 
  • Attend our presentation - Our very own, Natasha Patel, Clinical Sales Director will be leading a fun and informative session on the EHR features you can use to better streamline your practice. She'll also give you an inside look at Practice EHR and how those features work in our software. Details: Saturday, April 21 at noon in the exhibit hall theatre.
  • Hear from one of our clients - This year we're very excited to have one of our clients with us at MPC, who will be leading a presentation session. Dr. Barbara Aung will discuss running a practice from a business state of mind. She'll dive into the numbers of your practice, the cost of treating a patient and how your EHR can help you keep track of your financials. Details: Friday, April 20 at 5pm in Grand AB.

 

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

5 Ideas for Reducing Patient No Shows

5 Ideas for Reducing Patient No Shows | EHR and Health IT Consulting | Scoop.it

When patients cancel their appointments at the last minute or don’t show up at all, it leads to lost revenue and a strain on your staff. Patient no shows are costly, and understandably frustrating for medical practices. However, there are a few steps practices can take to help minimize patient no shows. 

 

Read five tips designed to help your practice reduce patient no shows:

  1. Establish a policy. Rule number one when it comes to patient scheduling: have a policy in place. This sounds like an obvious solution, but some practices do not take this important first step until after no shows become a problem. Patients are less likely to skip out on an appointment when they know you have a no-show policy. A small fee can help motivate patients to stick to their appointments.

  2. Offer online scheduling. Offering patients the option to schedule online has become increasingly important for practices. Not only does online scheduling help automate scheduling processes, but your patients are also more likely to keep their appointments. With online scheduling, patients have more control over selecting an appointment time that fits their schedule. A person may also be more likely to reschedule their appointment in advance, instead of canceling last minute.

  3. Send patient reminders. Keep in mind, some patients don’t show up for an appointment simply because they forgot they had one. As a result, practices should have strategies in place to help remind patients about their appointments. In fact, phone call, email and text reminders have shown to reduce no-shows according to a study by MGMA. Consider how your EHR can support you with this effort as well. With the help of technology and the right EHR, practices should be able to automate appointment reminders without adding a ton of work.

  4. Try telemedicine. Offering options for care delivery that fit the patient’s lifestyle is important for medical practices. Today, many patients don’t want to sit in a waiting room for a long period of time. Traffic, work and long wait times are all reasons patients cancel an appointment. By incorporating Telemedicine in your practice, you can offer patients a more convenient alternative for care and help them stay committed to their appointment slot.

  5. Don’t make patients wait. It’s important for your practice to make sure your front desk processes are running efficiently so that you can see patients on time. One bad experience can play a role in whether or not you see a patient again. If patients routinely have to wait long past their scheduled appointment time, they are more likely to cancel on short notice or miss an appointment without any advance notification. Work with your front desk and make sure the right technology is in place to help you reduce patient wait times.

 

No-shows are inevitably going to happen but with the right processes in place they can be managed to have less of an impact. Consider your current scheduling processes and how they can be improved. Consider if it’s time to upgrade to a more automated process with the help of EHR technology. There are solutions out there that can help with your scheduling processes and actually minimize the front-desk workload.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

5 Secret Ways for Physicians to Use Your EHR More Efficiently

5 Secret Ways for Physicians to Use Your EHR More Efficiently | EHR and Health IT Consulting | Scoop.it

Implementing an Electronic Health Records system does not in and of itself guarantee a boost in productivity or revenue. However, it would be reasonable to assume that these will happen as a result of putting in the effort to learn how to best use an EHR. We would like to reveal 5 secret ways you can use an electronic health record system (EHR) to boost the output of your practice.

Secret Ways for Physicians to Use Your EHR More Efficiently

Use Medical Voice Assistant

If you are sick and tired of the effort required to complete the documentation aspect of your EHR, then it might be time to start using an intelligent medical-based voice assistant to do it for you. There are many AI-based medical dictation and clinical documentation software options out there that seamlessly integrate with and enable your voice commands to operate your electronic health record software. That said, talkEHR is the only electronic health record software available on the market that comes with an interactive voice assistant named Alison. This next generation technology empowers you to naturally interact with your EHR. You can use voice commands to enable features instantly, and it can also type for you.

 

Shortcuts Save Time

Just like you would save your favorite websites on a browser like IE or Chrome, we recommend that you think through the most useful features of your electronic health records software and then assign them shortcut keys so you can reach them with a single click. Generally speaking, there are a variety of other customization and shortcut options available with regard to setting up your dashboard or tabs as well. Investing the time upfront to customize such elements will ultimately save you time in the long run, thereby making it more manageable to run your practice.

 

Consider Useful Add-ons

Contact your EHR vendor to find out which add-ons are available. For instance, “Smart Pen” is an input device add-on that you use like an ordinary pen to put data into your EHR. These kinds of add-ons will improve the workflow of your practice and are worth your time and investment.

 

Explore your EHR

Electronic health record software is a complex system that is equipped with a range of features that you may or may not be aware of. Many features are built to reduce the hassle of practice management, but as is usually the case with new tools, you need to first know about them before you can explore them. So, we would suggest you fully explore your EHR and make note of the best ones available. You can also schedule a technical meeting with your vendor’s support team to fully understand the capacity of your electronic health record software.

 

Stay Updated

EHR suppliers frequently update the advanced features and bug fixes. We suggest that you ensure your practice is fully aware of this fact and stays updated with all the ongoing improvements that vendor makes to the system. This way, you can utilize your electronic health record software in the best possible way. Using your EHR more efficiently will save time so your practice can see and treat more patients, thereby increasing revenue. And don’t forget, if you have suggestions for your vendor, don’t hesitate to offer them feedback so they can improve their system to meet your expectations and needs.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

How to Choose the Right EHR Vendor for your Practice

How to Choose the Right EHR Vendor for your Practice | EHR and Health IT Consulting | Scoop.it

Electronic Health Records (EHR) Software has gained considerable attention from practices worldwide due to its innumerable advantages. EHR’s are built to provide an organized, accurate, and cost-effective documentation process. Using one saves time and reduces paper work drastically, thereby enhancing productivity. But, finding the EHR system that best suits your practice and also installing it correctly are two major challenges that you are likely to face before reaping the real benefits of an EHR. So, before you go further with your EHR planning, let’s first have a look at some important pointers to keep in mind while looking for the best EHR vendor.

 

There are so many EHR vendors waiting for a chance to gain your business. They all offer attractive service packages and discounts to make their product seem the most attractive. But, they can’t all be the best in actuality, so it’s important that you consider some critical questions. These questions will equip you with sufficient information about the vendor and will help you make an informed decision. Below are the primary items we’d recommend you think through before going forward:

Tips for Choosing the Right EHR Vendors for your Practice

  • Compatibility and Reliability

If you are used to evaluating vendors on a regular basis, then you would be aware of the requisites of the vendor selection process. But for those not accustomed to this, the first step is to determine that the EHR system in question is compatible with your company’s infrastructure. For that, a trusted and reliable vendor should be chosen who has a solid history, including an impeccable service record. Customer reviews say a lot about a product or a service and are worth looking into.

  • Meaningful Use (MU) Criteria

There are certain criteria that’ll help you shortlist a vendor. The EHR incentive program has set the meaningful use criteria specifically for the EHR systems, so look to this as a priority. It is a common feature found in EHR systems, but the latest one is the MU3 category.  We would recommend that you make sure your new one has this.

  • Aligned Core Values

You want an EHR system made specifically for the management of healthcare-related information and organized for proper documentation. But, it should also align with the needs and values of your practice (a.k.a. customization options). The vendor should be willing to design a unique service package that suits your core operations, too.

  • Impressive User Experience

Although this is not the number one priority list, it’s still important to keep in mind when picking the right EHR system. A system with a confusing workflow that isn’t intuitive won’t work. Ignoring this would be a mistake. Make sure you and some team members of your practice try it first to confirm whether it’s the right fit from a usability perspective.

 

These are some of the key characteristics to think through. Before stepping into the market, do some homework and shortlist all the potential EHR vendors that seem to carry potential. Then, conduct some research on each one of them to narrow down your list. These steps will save you time while guaranteeing, to a great extent, the trustworthiness of your vendor and effectiveness of your decision.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

How talkEHR's Virtual Assistant “Allison” is Helping Doctors Improve Patient Care 

How talkEHR's Virtual Assistant “Allison” is Helping Doctors Improve Patient Care  | EHR and Health IT Consulting | Scoop.it

MTBC has managed to successfully innovate and serve a large customer base with quality and consistency over the years,  facilitating patients and providers by making the billing process more manageable. Along the way, MTBC has offered various feature-filled PMs and EHR systems with amenities that cut costs and reduce the time spent on data entry, while allowing the providers to dedicate their time and attention fully to their patients’ care.

 

Most recently, MTBC launched talkEHR, which includes a virtual assistant named “Allison.” While the concept of having a virtual assistant is not new technology, the use of voice recognition is. Allison comprehends voice commands and also performs specific functions with increased efficiency.

 

In today’s world, providers are obligated to keep their productivity and efficiency up, and also conform to the latest healthcare policies and standards, which can be challenging. So many of them are focusing on keeping their clerical staff lean and are employing AI-based virtual assistants and EHRs to handle lengthy, repetitive tasks. We’ve built Allison to be ready to assist you so you can competently balance all the tasks mentioned above. Here are some more details about the ways in which Allison is making the lives of doctors simpler than ever:

  • Allison is programmed to manage all incoming phone calls and notify the doctors about them in a timely manner. This smooths out the influx of calls and messages, and also prevents the providers from having to deal with the distraction of any unwanted calls.
  • Allison helps to develop a smart schedule and encourages the provider to stick to it by informing them about any upcoming or missed appointments through timely prompts. Doctors have the ability to set their working days and hours in the system which automatically guides Allison on how and when to best inform the patients about their availability.
  • Allison even follows-up with the patients. This wonderful feature reminds patients of their upcoming or missed appointment through a message or phone call. Despite the automation, this makes the patients feel valued and cared for.
  • If you have any prescriptions, Allison can handle those requests by making a command to the pharmacy. This way, patients get the right medication at the right time.
  • Allison does a wonderful job of getting all the necessary patient information required for making the transcription and billing process a seamless one. She ensures that all the insurance claims created are spot-on so they are accepted by the insurance companies in one-go.
  • You can command Allison to take notes for you. The voice recognition feature will simply convert your voice input into a word file and you will have your notes ready without any hassle.
  • To save you precious time, Allison helps you locate the ICD and CPT codes based on the disease you are diagnosing. This step is crucial as it maintains the medical standards and makes sure that patients receive the correct treatment the very first time. It also helps ensure the accuracy of the claim being generated.

Allison comes with various features that make it an added bonus for your practice and offer far more efficiency than any normal virtual assistant would. And, you don’t have to allot any office space or other resources for Allison. She works seamlessly from within your talkEHR module.  Serving as a bridge between patients, practices, and the insurance companies, Allison takes your commands, understands and translates them, and then delivers results driven by the instructions she’s given. You’re left with an uninterrupted stream of operations built to enhance your productivity, and offer you some much needed convenience along the way.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

EHR Optimization as a Bridge to Population Health Management 

EHR Optimization as a Bridge to Population Health Management  | EHR and Health IT Consulting | Scoop.it

In the quest to meet value-based care, population health and quality reporting goals, healthcare leaders face an array of avenues and tactics. While the strategies differ, one constant in virtually all efforts to bring structure to new care delivery models is the improved use of technology and systems, and the troves of data they store and transmit.

 

Analytics has a pivotal role in meeting healthcare’s triple aim of reducing the per capita cost of care, improving patient experience (including quality and satisfaction) and improving population health. Without the support of the clinicians using these technologies and the information they hold, however, it is difficult to succeed. This has prompted some healthcare organizations to champion a quadruple aim that also seeks to improve the work life of healthcare providers.

 

To develop and execute on a quadruple – or even triple aim – healthcare leadership teams must answer the question:

 

How can our organization capture the information needed to deliver effective, data-driven care in a manner that benefits patient outcomes and compliments provider workflows?

 

Through a disciplined EHR optimization methodology, a structured plan, and input from providers and clinicians on goals and practical ways to meet those goals, it is possible to adopt a data-capture care strategy that minimizes impact on provider workflow while maximizing return on reimbursement.

 

Optimization in Action
Consider how EHR Optimization can aid population health management efforts.

 

Many healthcare organizations are analyzing patient data to identify high-risk and/or high-utilization patient populations that could pose savings opportunities if their care interventions are migrated from high-cost emergency department and inpatient settings to preventive and primary care, but how many are truly looking up-stream at how the configuration and use of the EHR impacts their success?

 

When developing and deploying an organization’s population health goals and identifying target patient populations, consider how your organization can engage and support your clinicians in this evolution. What clinical workflow supportive functionality is available in your EHR to aid and prompt care team members to ask the right patients the right questions, proactively screen, and implement low-cost interventions to quickly put population health management into action? How can these opportunities be implemented without disruption of patient care flow?

 

Here are specific strategies for building an EHR Optimization plan targeted toward enabling population health while supporting your providers:

 

  • Engage your clinicians early on. Including your providers and allowing them to tell you how they work and what will work for them to support your effort makes a successful initiative.
  • Integrate with established workflows when possible. Data entered correctly into your EHR supports your analytics needs. You will depend upon your providers to capture this for you.
  • Prioritize your target patient populations. Which initiatives will yield the highest return? Start with a single impactful goal and fine tune processes, measurement and engagement around it.
  • Ensure consistency in design. Provide consistency in data standards and naming conventions. This can go a long way to eliminate redundancy in documentation for clinicians. This is particularly important when planning to expand your program

 

EHRs and supporting technologies are an incredible data source and the key to value-based care and population health management success. EHR implementation and optimization strategies that keep the quadruple-aim top-of-mind can support organizational initiatives while enhancing, or at very least not burdening, clinical workflows of your EHR users. Engaging your end users in the process inspires a collaborative, supportive environment while encouraging a successful outcome to organizational directives.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Getting the Most Out of Your EHR  

Getting the Most Out of Your EHR   | EHR and Health IT Consulting | Scoop.it

No matter how much your organization has invested in an EHR, there will always be opportunities to improve its performance—especially when considering the ways individuals interact with and are impacted by it. If you are interested in learning how to ensure your implementation goes well or to better leverage your current EHR, check out four popular blog posts about getting the most out of your system.

 

8 Best Practices for Building Better Relationships During EHR Implementation and Training
EHR implementations and trainings can be highly stressful for end-users, especially those in patient-facing roles. Minimizing that stress can result in more engaged training sessions and better long-term retention, which is why in this article an experienced principal trainer shares how to streamline these processes through relationship building.

 

EHR Training: How to Help Users End Frustration, Overcome Fear and Engage
EHR training should include more than technical skills instruction—it should instill in end-users confidence that they will be able to adapt to a new system (even if they forget a few details post-training). In this blog post, an experienced training consultant explains how to create an environment of positivity conducive to learning.

 

EHR Optimization as a Bridge to Population Management
Healthcare organizations already analyze patient data to identify savings opportunities, but what often goes overlooked is how the configuration and use of the EHR can make a significant impact on cost and care. This article examines how organizations maturing their population health and value-based care programs can use their existing technology to meet their goals.

 

Quality Reporting: What Your Healthcare Organization Needs to Know About Measure Selection and EHR Configuration
For healthcare organizations with limited resources, participation in pay-for-performance plans like MACRA’s Quality Payment Program (QPP) is challenging. They often lack the time and expertise to retool their EHR implementation to document new metrics and recognize when a measure has been met. In this post, we discuss important data management issues and the repercussions of waiting to address them.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Population Health, EHR, Analytics Needs Drive Orgs to Consultants

Population Health, EHR, Analytics Needs Drive Orgs to Consultants | EHR and Health IT Consulting | Scoop.it

 

August 15, 2018 - Health IT consultants are reaping significant financial rewards as provider organizations seek to bulk up their population health management technologies and big data analytics toolkits, according to a new survey from Black Book Market Research.

 

As pressure to engage in data-driven value-based care initiatives increases, healthcare organizations are likely to spend close to $53 billion in 2018 on consultants who can provide specialized project management expertise and technical aid for health IT optimization.

 

Around 64 percent of that market opportunity, or just under $30 billion, will center on the implementation, optimization, and integration of health IT systems that can support cost reductions and quality improvements, the survey of more than 1500 respondents indicated.

 

Hospitals, health systems, payers, pharmaceutical developers, and physician groups are all turning to consultants in droves due to widespread organizational challenges.

 

Eighty-one percent of respondents said that consultant contracts can help them cope with the lack of highly skilled IT professionals, while 74 percent are looking for support as cloud technology becomes more common in the healthcare environment.

 

More than 60 percent of organizations are looking for help optimizing their electronic health records (EHRs) and revenue cycle management (RCM) technologies, while 46 percent plan to supplement their technology training and implementation capabilities in 2019.

 

Value-based care, including population health management tools and strategies, is top of mind of 39 percent of respondents. Thirty-one percent are looking to improve their big data analytics and clinical decision support competencies.

 

A third of organizations are hoping to leverage consultants to help them work through compliance issues, as well, while 37 percent are interested in expanding their cloud infrastructure.

 

Cybersecurity, interoperability, and consumer-facing initiatives were less pressing but still of interest to participating providers.

 

Provider groups, payers, and health systems aren’t the only ones looking to leverage technology to streamline operations and create efficiencies.

 

Consultants, too, are shifting from traditional methods of deploying a specialist for an intensive project to using technology to automate processes and collaborate more efficiently, said Doug Brown, Founder of Black Book.

 

Organizations are also willing to take advice from experts with deep experience in niche problem-solving, and are likely to engage a number of different boutique firms that will be asked to work together to solve business problems.

 

Eighty-four percent of respondents said they will be taking a pick-and-mix approach to contracting with consultants.

 

“There is an accelerating trend away from one large consulting group retained to execute a substantial project for a health system client wherein 2019 we will see more arrangements where healthcare clients press multiple consultants and advisory firms to collaborate on project engagements,” said Brown.

 

“With the expanded network of knowledge, clients can gain their desired insights, and the relationships between the different consultants are mutually beneficial.”

 

For organizations that prefer one-stop shopping, Black Book identified eight comprehensive consulting firms that scored at least 9 out of 10 on all 20 key performance indicators monitored by the group, including technical support, optimization and implementation skills, system selection advice, and planning and analytics.

 

Among 142 comprehensive advisory firms ranked by customers, only Chartis, ECG Management Consultants, Huron Consulting, Impact Advisors, Leidos, KPMG, Optimum Healthcare IT, and The HCI Group received perfect or near-perfect scores from their customers.

 

The survey supports the results of a previous Black Book poll from May of 2018 that also tracked a significant uptick in reliance on outsourcing and consultants among physician groups.

 

At the time, more than two-thirds of physician groups with ten or more members were planning to hire a consultant by the middle of 2019, closely mirroring the interest outlined in the latest assessment.

 

A whopping 93 percent of the physician executives participating in the May survey admitted that they needed external help because their organizations lacked a strategic value-based care transition plan.

 

Less than 7 percent had started the process of choosing the health IT and analytics tools that would equip them for success with population health and revenue cycle improvements.

 

The lackluster preparedness landscape may be worrisome for providers, but it is good news for consultants looking to take advantage of multimillion-dollar opportunities to set organizations on the path to population health management, mature analytics architecture, and financial success with value-based care.

 

Provider, payer, and developer organizations that find themselves behind the value-based care curve will have ample opportunities to take advantage of consultants in a rapidly expanding market for specialist health IT skills.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.